106 Problem Solving
7. In the Installer dialog box, select Uninstall from the pull-down menu and click the
Uninstall button. Follow the on-screen instructions and click Quit when you’re done.
8. In the Drivers folder, double-click the
EPSON CardMonitor 1.0 Installer folder, then
double-click the
Installer icon.
9. When you see the license agreement, click
Accept.
10. In the Installer dialog box, select
Uninstall from the pull-down menu and click the
Uninstall button. Follow the on-screen instructions and click Quit when you’re done.
11. Restart your Macintosh.
Where To Get Help
If you need help with your printer, Film Factory, or the P.I.M. II Plug-in for Adobe
Photoshop, see the information below. See page 107 for help with ArcSoft PhotoImpression.
If you need help using other software with your printer, see the documentation that came
with that software.
EPSON provides technical assistance 24 hours a day through the electronic support services
and automated telephone services listed below:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to
4
PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download drivers
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your EPSON
SoundAdvice
SM
code is 70410. Use this code to quickly select the
EPSON Stylus Photo 925 in SoundAdvice.
Pbasics.book Page 106 Wednesday, April 23, 2003 4:30 PM