EPSON Stylus Photo R220/R230 Revision A
TROUBLESHOOTING Unit Level Troubleshooting 29
Table 1-17. Status and Possible Causes of Communication Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit
Position
at Power-on
Faulty Unit/Part Name Possible Causes Remedy
Communication
Error
Power : --
Paper : --
Ink : --
Communication error
At Power-on Anywhere
Main Board Main Board failure
Refer to
Table 1-17
Power Supply Board
The Power Supply Board Cable is disconnected.
The Power Supply Board Cable is damaged.
Power Supply Board failure
During
operation
-
Main Board
The data for a specific address of EEPROM is improperly
written.
USB Cable
The USB Cable does not support bidirectional
communication.
Printer Driver A proper Printer Driver is not installed on the PC.
Table 1-18. Communication Error Check Points by Phenomenon
Occurrence Timing
Position of CR
Phenomenon Detail
Faulty Part/
Part Name
Check Point Remedy
At power-on
Anywhere
When turning on the power, the printer
does not operate at all.
Power Supply
Board
1. Check if the Power Supply Board Cable is connected to
CN2 on the Main Board.
2. Check if the Power Supply Board Cable is not damaged.
1. Connect the Power Supply Board cable to
CN2 on the Main Board.
2. Replace the Power Supply Board with a new
one.
* If the problem still occurs, replace the Main
Board.
During operation
When turning on the power, the
initialization is performed correctly.
However, a Communication Error is
displayed on STM3 when a print job is
set to the printer.
Main Board
1. Check if the correct model name is written in EEPROM
on the Main Board.
1. Correct the Market Setting stored on the
EEPROM using the Adjustment Program.
USB Cable
1. Check if the USB Cable is connected properly between
the printer and the PC.
1. Connect the printer and the PC with a USB
Cable correctly.
Printer Driver
1. Check if the Stylus Photo R220/R230 Printer Driver is
used for the print job.
1. Install the Stylus Photo R220/R230 Printer
Driver on the PC.
To Next Page
Loading...
