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4. Open the printer cover and move the print head away from the jammed paper by hand.
5. Press the OK button.
6. Press and hold the down arrow button to eject the cut paper.
7. Remove the ejected paper.
8. Close the printer cover and press the OK button.
9. Reload the media when instructed on the LCD screen and resume printing.
Note: Before you reload the media roll, cut the edge straight horizontally. Cut off any wavy or
creased sections. If there is a problem at the edge, print quality may be affected and paper jams may
occur.
Parent topic: Solving Printing Problems
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