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Symptom Maintenance or consumable operation
You want to check the print quality for clogged
nozzles.
Run a nozzle check to print a check pattern.
A nozzle check pattern indicates clogged nozzles. Clean the print head.
Print quality has declined.
Printed media is faint, or contains horizontal
stripes or uneven colors.
Even after cleaning the print head several times,
print quality has declined.
Perform the following as necessary:
• Clean the anti-drying caps.
• Replace the head cleaning set.
Printed media is smudged.
Ink, paper particles, or lint from the media
accumulate on the platen.
Clean the platen as necessary.
Parent topic: Maintenance
Related tasks
Cleaning the Print Head
Checking for Clogged Print Head Nozzles
Replacing the Chip Unit and Refilling Ink
Replacing the Waste Ink Bottle
Cleaning the Anti-drying Caps
Cleaning the Platen
Replacing the Head Cleaning Set
Stirring High Density Black Ink
Preparing for Maintenance
Before you perform any maintenance procedures, see these sections to prepare for maintenance.
Maintenance Supplies
Maintenance Precautions
Parent topic: Maintenance
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