Epson SureColor F6370 - Solving Problems; Product Status Messages

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Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Printer Problems
Solving Printing Problems
Solving Print Quality Problems
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages or icons on its LCD
screen.
Error messages Solution
Prepare empty waste ink
bottle.
The waste ink bottle is almost full. Make sure you have a replacement waste
ink bottle handy.
Chip Unit Error
Chip unit not
recognized. Reattach or
replace.
Remove and reinstall the chip unit. If the error recurs, replace the chip unit
with a new one.
Condensation may have formed on the chip unit. Make sure the ink is at
room temperature for at least four hours.
Chip Unit Error
Chip unit not
recognized. Refill after
matching ink pack with
label?
Use only chip units from the Epson ink packs specified for this product.
Check Ink Levels The chip unit is nearing the end of its service life. Make sure you have a
replacement ink pack in the correct color handy.
Check the remaining ink in the ink tank using the top edge of the metal plate
or the scale on the ink pack and, if necessary, refill the ink.
Command Error
Check print settings on
RIP.
Press the pause/cancel button and select Job Cancel. Make sure the
installed RIP software is compatible with the product.