120
Related references
Consumables and Replacement Parts
Related tasks
Cleaning the Print Head
Checking for Clogged Print Head Nozzles
Aligning the Print Head
Viewing and Changing Media Settings
Printed Media Is Stained or Marred
If the printed media is stained or the surface is marred, try these solutions:
• Make sure the media is not too thick or thin. Check that it meets the media specifications for your
product and RIP software.
• Check that the media is not creased or folded, causing it to contact the print head. If necessary, load
new media.
• Clean the print head, wiper, and caps as necessary to remove ink that may have stained these parts
and transferred to your printout.
• Adjust the Platen Gap setting on the product control panel to prevent the print head from striking the
media as you print.
• If the edge of the media is marred, set the Top value of the Roll Paper Margin setting on the product
control panel to the 15mm setting. If the bottom edge of the media is marred, set the Bottom value of
the Roll Paper Margin setting to 150mm.
• Feed and eject paper to clean the rollers inside the product.
Parent topic: Solving Print Quality Problems
Related references
Paper Menu Settings
Media Specifications
Setup Menu Settings
Related tasks
Loading Media
Cleaning the Anti-drying Caps
Replacing the Head Cleaning Set
Cleaning the Platen
To Next Page
Loading...
