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1. Remove any media from the product.
2. Turn off the product, wait for the LCD screen to turn off, and unplug the power cable from the
electrical outlet.
3. Wait for one minute after unplugging the power cable then open the printer cover and use a soft,
clean cloth to clean away any dust or dirt inside the product.
4. Open the printer cover and use a soft, clean cloth to carefully clean platen area (a) as shown here.
Wipe from the inside of the printer toward the outside to avoid spreading dirt.
Caution: As you clean, do not touch the ink tubes, rollers, or platen area (b) shown here to avoid
staining future prints. If necessary, clean area (a) using a cloth dampened with mild detergent and
wipe dry with a soft cloth.
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