Related concepts
Wi-Fi Direct Mode Setup
Related tasks
Selecting Wireless Network Settings from the Control Panel
Printing a Network Status Sheet
Related topics
Wi-Fi Networking
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website using the instructions in the Quick Guide.
• If you have replaced your router, reinstall your product software to connect to the new router.
Parent topic: Solving Network Problems
Related concepts
When to Uninstall Your Product Software
Related topics
Wi-Fi Networking
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