Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper Specifications
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Selecting Printing Preferences - OS X
Selecting Print Settings - Windows Basic Driver
Cleaning the Paper Path Using the Product Control Panel
Loading Paper and Envelopes
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• On the product control panel, select Menu > Plain Paper Density Setting and adjust the density.
• On the product control panel, select Menu > Color Adjustment and adjust the color.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
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