• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
Parent topic: Solving Page Layout and Content Problems
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure your paper is positioned correctly for feeding into the printer.
• Make sure the part on the right side of the rear paper feed slot is all the way on the right, then reload
paper.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Selecting Print Settings - Windows Basic Driver
Loading Paper and Envelopes
Slanted Printout
If your printouts are slanted, try these solutions:
• Slide the edge guide against the edge of the paper.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Align the print head.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related concepts
Print Head Alignment
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