9
Product Status Messages ................................................................................................................ 231
Running a Product Check ................................................................................................................ 232
Resetting Control Panel Defaults ..................................................................................................... 233
Solving Setup Problems ................................................................................................................... 234
Noise After Ink Installation ........................................................................................................... 235
Software Installation Problems .................................................................................................... 235
Solving Network Problems ............................................................................................................... 235
Product Cannot Connect to a Wireless Router or Access Point .................................................. 236
Network Software Cannot Find Product on a Network................................................................. 237
Product Does Not Appear in OS X Printer Window...................................................................... 238
Cannot Print Over a Network....................................................................................................... 239
Cannot Scan Over a Network ...................................................................................................... 240
Solving Copying Problems ............................................................................................................... 241
Product Makes Noise, But Nothing Copies.................................................................................. 241
Product Makes Noise When It Sits for a While............................................................................. 241
Solving Paper Problems................................................................................................................... 241
Paper Feeding Problems............................................................................................................. 242
Paper Jam Problems Inside the Product ..................................................................................... 243
Paper Jam Problems in the Paper Cassette................................................................................ 244
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 246
Document Jams in the Automatic Document Feeder................................................................... 249
Paper Ejection Problems ............................................................................................................. 254
Solving Problems Printing from a Computer..................................................................................... 254
Nothing Prints.............................................................................................................................. 255
Product Icon Does Not Appear in Windows Taskbar ................................................................... 255
Error After Cartridge Replacement .............................................................................................. 256
Printing is Slow ............................................................................................................................ 256
Solving Page Layout and Content Problems.................................................................................... 257
Inverted Image............................................................................................................................. 258
Too Many Copies Print ................................................................................................................ 258
Blank Pages Print ........................................................................................................................ 258
Incorrect Margins on Printout....................................................................................................... 259
Border Appears on Borderless Prints .......................................................................................... 259
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