Epson WF-2820 Series

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Table of Contents2
About this Manual7
Introduction to the Manuals7
Using the Manual to Search for Information7
Marks and Symbols8
Descriptions Used in this Manual9
Operating System References9
Important Instructions10
Safety Instructions10
Safety Instructions for Ink10
Printer Advisories and Warnings11
Advisories and Warnings for Setting up the Printer11
Advisories and Warnings for Using the Printer11
Advisories and Warnings for Transporting or Storing the Printer12
Advisories and Warnings for Using the Printer with a Wireless Connection12
Advisories and Warnings for Using the LCD Screen12
Protecting Your Personal Information12
Printer Basics13
Part Names and Functions13
Guide to the Control Panel15
Control Panel15
Guide to the Home Screen16
Entering Characters17
Viewing Animations17
Network Settings19
Network Connection Types19
Wi-Fi Connection19
Wi-Fi Direct (Simple AP) Connection19
Connecting to a Computer20
Connecting to a Smart Device21
Connecting to a Smart Device over a Wireless Router21
Connecting to an Iphone, Ipad, or Ipod Touch Using Wi-Fi Direct21
Connecting to Android Devices Using Wi-Fi Direct25
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct27
Making Wi-Fi Settings from the Printer30
Making Wi-Fi Settings by Entering the SSID and Password30
Making Wi-Fi Settings by Push Button Setup31
Making Wi-Fi Settings by PIN Code Setup (WPS)32
Checking the Network Connection Status33
Network Icon33
Printing a Network Connection Report33
Printing a Network Status Sheet39
Replacing or Adding New Wireless Routers39
Changing the Connection Method to a Computer40
Changing the Wi-Fi Direct (Simple AP) Settings40
Disabling Wi-Fi from the Control Panel41
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel42
Restoring the Network Settings from the Control Panel42
Preparing the Printer44
Loading Papers44
Available Paper and Capacities44
Loading Paper in the Rear Paper Feed47
Loading Envelopes and Precautions49
Loading Long Papers50
List of Paper Type50
Placing Originals50
Placing Originals on the Scanner Glass50
Managing Contacts53
Registering or Editing Contacts53
Registering or Editing Grouped Contacts54
Register Contacts on a Computer55
Menu Options for Settings56
Menu Options for Supply Status56
Menu Options for Maintenance56
Menu Options for Printer Setup57
Menu Options for Network Settings59
Menu Options for Epson Connect Services60
Menu Options for Google Cloud Print Services60
Menu Options for Contacts Manager61
Menu Options for Fax Settings61
Menu Options for Print Status Sheet61
Menu Options for Print Counter62
Menu Options for Customer Research62
Menu Options for Restore Default Settings62
Menu Options for Firmware Update62
Saving Power63
Saving Power - Control Panel63
Fax Settings64
Before Using Fax Features64
Connecting the Printer to a Phone Line64
Compatible Telephone Lines64
Connecting the Printer to a Phone Line65
Connecting Your Phone Device to the Printer66
Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)67
Making Settings Individually for Printer's Fax Features69
Setting Receive Mode69
Making Settings When You Connect an External Phone Device71
Making Settings for Blocking Junk Faxes72
Making Settings to Send and Receive Faxes on a Computer72
Menu Options for Fax Settings73
Check Fax Connection73
Fax Setting Wizard74
Basic Settings Menu74
Receive Settings Menu75
Report Settings Menu76
Security Settings Menu77
User Default Settings Menu77
Printing78
Printing from the Printer Driver on Windows78
Accessing the Printer Driver78
Printing Basics78
Printing on 2-Sides80
Printing Several Pages on One Sheet81
Printing and Stacking in Page Order (Reverse Order Printing)82
Printing a Reduced or Enlarged Document82
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)83
Printing with a Header and Footer89
Printing an Anti-Copy Pattern90
Printing Multiple Files Together91
Printing Using the Color Universal Print Feature91
Adjusting the Print Color92
Printing to Emphasize Thin Lines93
Printing Clear Bar Codes93
Canceling Printing94
Menu Options for the Printer Driver94
Printing from the Printer Driver on Mac os96
Printing Basics96
Printing on 2-Sides98
Printing Several Pages on One Sheet99
Printing and Stacking in Page Order (Reverse Order Printing)99
Printing a Reduced or Enlarged Document100
Adjusting the Print Color101
Canceling Printing101
Menu Options for the Printer Driver101
Making Operation Settings for the Mac os Printer Driver103
Printing from Smart Devices104
Using Epson Iprint104
Using Epson Print Enabler105
Using Airprint106
Printing Using Mopria Print Service107
Canceling the Ongoing Job107
Copying108
Copying on 2-Sides109
Copying Multiple Originals Onto One Sheet109
Menu Options for Copying109
Scanning112
Scanning Using the Control Panel112
Scanning to a Computer112
Scanning Using WSD116
Scanning from a Computer118
Scanning Using Epson Scan 2118
Scanning from Smart Devices125
Installing Epson Iprint125
Scanning Using Epson Iprint125
Faxing127
Before Using Fax Features127
Sending Faxes Using the Printer127
Sending Faxes Using the Control Panel127
Various Ways of Sending Faxes129
Receiving Faxes on the Printer131
Receiving Incoming Faxes131
Receiving Faxes by Making a Phone Call133
Menu Options for Faxing134
Fax134
Scan Settings134
Fax Send Settings134
More135
Contacts Manager136
Sending a Fax from a Computer136
Sending Documents Created Using an Application (Windows)136
Sending Documents Created Using an Application (Mac OS)139
Receiving Faxes on a Computer140
Saving Incoming Faxes on a Computer141
Canceling the Feature that Saves Incoming Faxes to the Computer141
Checking for New Faxes (Windows)142
Checking for New Faxes (Mac OS)143
Using Other Faxing Features144
Printing Fax Report Manually144
Replacing Ink Cartridges and Other Consumables145
Checking the Status of the Remaining Ink and the Maintenance Box145
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel145
Checking the Status of the Remaining Ink and the Maintenance Box - Windows145
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os X145
Ink Cartridge Codes146
Ink Cartridge Handling Precautions146
Replacing Ink Cartridges149
Maintenance Box Code149
Maintenance Box Handling Precautions149
Replacing a Maintenance Box150
Temporarily Printing with Black Ink151
Temporarily Printing with Black Ink - Control Panel152
Temporarily Printing with Black Ink - Windows152
Temporarily Printing with Black Ink - Mac os153
Conserving Black Ink When the Black Ink Is Low (for Windows Only)154
Maintaining the Printer156
Preventing the Print Head from Drying156
Checking and Cleaning the Print Head156
Checking and Cleaning the Print Head - Control Panel156
Checking and Cleaning the Print Head - Windows157
Checking and Cleaning the Print Head - Mac os157
Aligning the Print Head158
Aligning the Print Head - Control Panel158
Cleaning the Paper Path for Ink Smears158
Cleaning the Scanner Glass159
Cleaning the Translucent Film159
Network Service and Software Information162
Application for Configuring Printer Operations162
(Web Config)162
Running Web Config on a Web Browser162
Running Web Config on Windows163
Running Web Config on Mac os163
Application for Scanning Documents and Images (Epson Scan 2)163
Adding the Network Scanner164
Application for Configuring Scanning Operations from the Control Panel165
Event Manager)165
Application for Scanning from a Computer (Epson Scansmart)165
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)166
Application for Sending Faxes (PC-FAX Driver)166
Application for Quick and Fun Printing from a Computer (Epson Photo+)167
Application for Easily Operating the Printer from a Smart Device (Epson Smart Panel)167
Application for Updating Software and Firmware (EPSON Software Updater)168
Application for Setting up the Device on a Network (Epsonnet Config)168
Installing the Latest Applications169
Adding the Printer (for Mac os Only)170
Updating Applications and Firmware170
Uninstalling Applications170
Uninstalling Applications - Windows171
Uninstalling Applications - Mac os171
Printing Using a Network Service172
Solving Problems173
Checking the Printer Status173
Checking Error Codes on the LCD Screen173
Checking the Printer Status - Windows174
Checking the Printer Status - Mac os174
Checking the Software Status175
Removing Jammed Paper175
Removing Jammed Paper from the Rear Paper Feed175
Removing Jammed Paper from Rear Cover176
Removing Jammed Paper from Inside the Printer177
Paper Does Not Feed Correctly178
Paper Jams178
Paper Feeds at a Slant179
Several Sheets of Paper Are Fed at a Time179
Paper out Error Occurs179
Paper Is Ejected During Printing179
Power and Control Panel Problems179
Power Does Not Turn on179
Power Does Not Turn off179
Power Turns off Automatically180
LCD Screen Gets Dark180
Cannot Print from a Computer180
Checking the Connection (USB)180
Checking the Connection (Network)181
Checking the Software and Data181
Checking the Printer Status from the Computer (Windows)183
Checking the Printer Status from the Computer (Mac OS)184
When You Cannot Make Network Settings184
Cannot Connect from Devices Even Though Network Settings Are no Problems184
Checking the SSID Connected to the Printer186
Checking the SSID for the Computer186
Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac187
Cannot Print from an Iphone, Ipad, or Ipod Touch187
Printout Problems188
Printout Is Scuffed or Color Is Missing188
Banding or Unexpected Colors Appear188
Colored Banding Appears at Intervals of Approximately 2.5 CM188
Blurry Prints, Vertical Banding, or Misalignment189
Print Quality Is Poor189
Paper Is Smeared or Scuffed190
Paper Is Smeared During Automatic 2-Sided Printing191
Printed Photos Are Sticky191
Images or Photos Are Printed in Unexpected Colors191
Cannot Print Without Margins191
Edges of the Image Are Cropped During Borderless Printing192
The Position, Size, or Margins of the Printout Are Incorrect192
Printed Characters Are Incorrect or Garbled192
The Printed Image Is Inverted193
Mosaic-Like Patterns in the Prints193
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image193
Moiré (Cross-Hatch) Patterns Appear in the Copied Image193
An Image of the Reverse Side of the Original Appears in the Copied Image193
The Printout Problem Could Not be Cleared194
Other Printing Problems194
Printing Is too Slow194
Printing or Copying Slows down Dramatically During Continuous Operation194
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8195
Cannot Start Scanning195
Cannot Start Scanning When Using the Control Panel195
Scanned Image Problems196
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass196
The Image Quality Is Rough196
Offset Appears in the Background of Images196
Text Is Blurred196
Moiré Patterns (Web-Like Shadows) Appear197
Cannot Scan the Correct Area on the Scanner Glass197
Cannot Preview in Thumbnail198
Text Is Not Recognized Correctly When Saving as a Searchable PDF198
Cannot Solve Problems in the Scanned Image198
Other Scanning Problems199
Scanning Is too Slow199
Scanning Slows down Dramatically During Continuous Scanning199
Scanning Stops When Scanning to PDF/ Multi-TIFF199
Problems When Sending and Receiving Faxes200
Cannot Send or Receive Faxes200
Cannot Send Faxes201
Cannot Send Faxes to a Specific Recipient202
Cannot Send Faxes at a Specified Time202
Cannot Receive Faxes202
Memory Full Error Occurs203
Sent Fax Quality Is Poor203
Faxes Are Sent at the Wrong Size203
Received Fax Quality Is Poor203
Received Faxes Are Not Printed204
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes204
Other Faxing Problems204
Cannot Make Calls on the Connected Telephone204
Answering Machine Cannot Answer Voice Calls204204
Sender's Fax Number Not Displayed on204
Received Faxes or the Number Is Wrong204
Other Problems205
Slight Electric Shock When Touching the Printer205
Operation Sounds Are Loud205
The Date and Time Are Incorrect205
Application Is Blocked by a Firewall (for Windows Only)205
Appendix206
Technical Specifications206
Printer Specifications206
Scanner Specifications207
Interface Specifications207
Fax Specifications208
Network Function List208
Wi-Fi Specifications209
Security Protocol209
Supported Third Party Services209
Dimensions210
Electrical Specifications210
Environmental Specifications211
System Requirements211
Regulatory Information212
Standards and Approvals212
German Blue Angel212
Restrictions on Copying212
Transporting and Storing the Printer213
Copyright215
Trademarks216
Where to Get Help217
Technical Support Web Site217
Contacting Epson Support217

Epson WF-2820 Series - Page 114

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