Epson WF-M5899 - Page 332

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332

To install Epson Device Admin, download the software from the support page at epson.com/support

(U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and follow the on-screen

instructions.

Parent topic: Administering Your Product

Main Page

Table of Contents3
WF-M5899 User's Guide17
Product Basics18
Installing or Using Optional Parts18
Optional Accessories and Replacement Parts19
Installing the Optional Paper Cassette Units19
Enabling the Optional Paper Cassettes - Windows25
Enabling the Optional Paper Cassettes - Postscript Printer Software - Windows27
Enabling the Optional Paper Cassettes - Mac29
Enabling the Optional Paper Cassettes - Postscript Printer Software - Mac30
Product Parts Locations31
Product Parts - Front32
Product Parts - Inside34
Product Parts - Back36
Using the Control Panel37
Control Panel Buttons and Lights37
Status Icon Information38
Job/Status Screen40
Selecting the Date and Time40
Selecting Your Country or Region41
Entering Characters on the LCD Screen42
Using Presets42
Changing LCD Screen Language43
Adjusting Control Panel Sounds43
Adjusting the Screen Brightness44
Turning off the Operation Time out Setting44
Checking for Software Updates45
Using Power Saving Settings45
Changing the Sleep Timer Settings46
Changing the Power off Timer Settings46
Epson Connect Solutions for Smartphones, Tablets, and more47
Setting up Epson Connect Services47
Using Epson Email Print49
Using Epson Remote Print49
Using Epson Scan to Cloud50
Using the Epson Smart Panel Mobile App51
Using Airprint51
Setting up Printing on a Chromebook52
Android Printing Using the Epson Print Enabler52
Using the Mopria Print Service53
Voice-Activated Printing54
Wi-Fi or Wired Networking55
Network Security Recommendations55
Wi-Fi Infrastructure Mode Setup56
Selecting Wireless Network Settings from the Control Panel57
Wi-Fi Direct Mode Setup59
Connecting to a Mobile Device59
Modifying the Wi-Fi Direct Network Name or Password60
Wi-Fi Protected Setup (WPS)62
Using WPS to Connect to a Network62
Printing a Network Status Sheet63
Printing a Network Connection Report63
Network Connection Report Codes and Messages64
Changing or Updating Network Connections70
Changing a USB Connection to a Wi-Fi Connection70
Changing a Wi-Fi Connection to a Wired Network Connection70
Connecting to a New Wi-Fi Router71
Disabling Wi-Fi Features71
Enabling PCL or Postscript Printing73
Installing the PCL Driver - Windows73
Installing the Postscript (PS3) Printer Software - Windows75
Installing the Postscript (PS3) Printer Software - Mac75
Selecting PDL (Page Description Language) Settings76
PDL Print Configuration Options76
Selecting Printer Language and Interface Settings79
Printing Language and Interface Options79
Printing a PCL or PS3 (Postscript) Status Sheet80
Loading Paper81
Loading Paper in the Paper Cassettes and Rear Paper Tray81
Paper Loading Capacity84
Double-Sided Printing Capacity89
Compatible Epson Papers91
Paper or Media Type Settings - Printing Software93
Selecting the Paper Settings for each Source - Control Panel94
Paper Type Settings - Control Panel94
Selecting Default Paper Settings - Administrator95
Selecting the Default Printer Settings96
Paper Source Settings Options96
Selecting the Universal Print Settings97
Universal Print Settings Options97
Placing Originals on the Product99
Placing Originals in the Automatic Document Feeder99
Placing Originals on the Scanner Glass100
Copying102
Copying Documents or Photos102
Copying Options103
Printing from a Computer106
Printing with the Standard Epson Printer Software - Windows106
Selecting Basic Print Settings - Windows107
Paper Source Options - Windows109
Print Quality Options - Windows110
Multi-Page Printing Options - Windows110
Selecting Double-Sided Printing Settings - Windows110
Double-Sided Printing Options - Windows113
Print Density Adjustments - Windows113
Selecting Additional Layout and Print Options - Windows114
Custom Color Correction Options - Windows115
Image Options and Additional Settings - Windows116
Header/Footer Settings - Windows117
Selecting a Printing Preset - Windows118
Selecting Extended Settings - Windows120
Extended Settings - Windows121
Printing Your Document - Windows122
Locking Printer Settings - Windows123
Locked Setting Options124
Entering a User ID and Password for Printing126
Selecting Default Print Settings - Windows127
Changing the Language of the Printer Software Screens128
Changing Automatic Update Options129
Printing with the Built-In Epson Driver - Windows 10 S130
Selecting Print Settings - Windows 10 S130
Printing with the Epson Standard Printer Software - Mac134
Selecting Basic Print Settings - Mac135
Paper Source Options - Mac138
Print Quality Options - Mac138
Selecting Page Setup Settings - Mac139
Selecting Print Layout Options - Mac140
Selecting Double-Sided Printing Settings - Mac140
Double-Sided Printing Options and Adjustments - Mac141
Selecting Printing Preferences - Mac142
Printing Preferences - Mac143
Printing Your Document - Mac143
Checking Print Status - Mac144
Setting up Printing on a Chromebook145
Printing from a Smartphone or Tablet145
Printing with the PCL Printer Software - Windows146
Synchronizing Printer Settings - PCL Driver - Windows146
Selecting Basic Print Settings - PCL Driver - Windows147
Selecting Default Print Settings - PCL Driver - Windows149
Locking Printer Settings - PCL Driver - Windows150
PCL Driver Locked Setting Options152
Printing with the Postscript (PS3) Printer Software - Windows153
Selecting Basic Print Settings - Postscript Printer Software - Windows153
Selecting Default Print Settings - Postscript Printer Software - Windows155
Printing with the Postscript (PS3) Printer Software - Mac155
Selecting Basic Print Settings - Postscript Printer Software - Mac156
Cancelling Printing Using a Product Button160
Scanning161
Starting a Scan161
Starting a Scan Using the Product Control Panel161
Scanning to Email162
Scanning to a Connected Computer163
Scanning to a Memory Device164
Scanning to the Cloud165
Setting up a WSD Port (Windows 7/Windows Vista)166
Control Panel Scanning Options167
Setting up and Scanning to a Network Folder or FTP Server168
Creating a Shared Network Folder169
Registering Contacts for Network Folder or FTP Scanning - Web Config170
Registering Contacts for Email, Network, or FTP Scanning - Control Panel171
Scanning to a Network Folder or FTP Server173
Starting a Scan Using the Epson Scan 2 Icon174
Starting a Scan from a Scanning Program177
Starting a Scan from a Smartphone or Tablet179
Scanning in Epson Scan 2179
Additional Scanning Settings - Main Settings Tab182
Additional Scanning Settings - Advanced Settings Tab183
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2184
Image Format Options185
Scan Resolution Guidelines186
Scanning with Document Capture Pro or Document Capture186
Scanning with Simple Scan in Document Capture Pro - Windows187
Scanning with Job Scan in Document Capture Pro - Windows188
Adding and Assigning Scan Jobs with Document Capture Pro - Windows190
Scanning Two Originals Onto One Sheet (Stitching Images) - Windows193
Scanning Multi-Page Originals as Separate Files - Windows196
Scanning with Document Capture - Mac199
Adding and Assigning Scan Jobs with Document Capture - Mac202
Entering a User ID and Password for Scanning203
Faxing204
Connecting a Telephone or Answering Machine204
Setting up Fax Features207
Setting up Basic Fax Features208
Using the Fax Setup Wizard208
Selecting the Line Type210
Setting the Number of Rings to Answer211
Selecting Advanced Fax Settings212
Basic Settings - Fax213
Send Settings - Fax215
Receive Settings - Fax216
Report Settings - Fax219
Security Settings - Fax220
Setting up the Fax Utility - Windows221
Setting up Fax Features Using the Fax Utility - Mac223
Setting up Contacts and Contact Groups224
Creating a Contact225
Editing or Deleting a Contact226
Creating a Contact Group226
Editing or Deleting a Contact Group227
Sending Faxes228
Sending Faxes from the Product Control Panel228
Sending a Fax Using the Keypad, Contact List, or History228
Fax Sending Options230
Sending a Fax at a Specified Time232
Sending a Fax on Demand233
Sending a Stored Fax234
Dialing Fax Numbers from a Connected Telephone234
Sending Faxes Using the Fax Utility - Windows235
Sending Faxes Using the Fax Utility - Mac238
Receiving Faxes241
Fax Reception241
Receiving Faxes Automatically242
Receiving Faxes Manually242
Forwarding Received Faxes243
Receiving a Fax by Polling243
Checking Fax Status244
Viewing a Fax on the LCD Screen (Using the Fax Box)244
Printing Fax Reports245
Fax Report Options245
Using External USB Devices with Your Product247
Connecting a USB Device247
Disconnecting a USB Device247
Viewing and Printing from the LCD Screen248
Printing JPEG Photos248
Print Setting Options - JPEG Mode249
Printing TIFF and PDF Files250
Print Setting Options - TIFF Mode251
Print Setting Options - PDF Mode252
Transferring Files on a USB Device253
Setting up File Sharing for File Transfers from Your Computer253
Transferring Files from a USB Device to Your Computer254
Replacing the Ink Supply Unit (Ink Pack), Maintenance Box, and Cassette Rollers255
Ink Pack Safety Instructions255
Check Ink and Maintenance Box Status256
Checking Ink Status on the LCD Screen257
Checking Ink and Maintenance Box Status - Windows257
Checking Ink and Maintenance Box Status - Mac259
Purchase Epson Ink Packs and Maintenance Boxes260
Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers261
Removing and Installing the Ink Pack261
Replacing the Maintenance Box262
Replacing the Paper Feed Rollers263
Resetting the Roller Counter on the LCD Screen263
Adjusting Print Quality265
Print Head Maintenance265
Print Head Nozzle Check265
Checking the Nozzles Using the Product Control Panel266
Checking the Nozzles Using a Computer Utility267
Print Head Cleaning270
Cleaning the Print Head Using the Product Control Panel270
Cleaning the Print Head Using a Computer Utility271
Print Head Alignment273
Aligning the Print Head Using the Product Control Panel274
Adjusting the Print Quality Using the Product Control Panel274
Cleaning the Paper Guide276
Cleaning the Translucent Film276
Checking the Number of Sheets on the LCD Screen278
Cleaning and Transporting Your Product280
Cleaning Your Product280
Cleaning the Scanner Glass280
Cleaning the Automatic Document Feeder281
Transporting Your Product284
Administering Your Product288
Accessing the Web Config Utility288
Changing the Administrator Password in Web Config289
Configuring Product Settings290
Checking Status Information291
Managing the Network Connection291
Network Settings292
Setting Control Panel Options296
Configuring an Email Server296
Email Server Settings297
Sending Email Notifications297
Adjusting Power Saving Settings298
Importing and Exporting Product Settings299
Exporting Settings Using Web Config299
Importing Settings Using Web Config299
Updating Firmware Using Web Config300
Synchronizing the Date and Time with a Time Server300
Clearing the Internal Memory301
Enabling Periodic Cleaning301
Powering off or Rebooting the Product Remotely302
Restoring Default Product Settings302
Configuring Security Settings302
Connecting an Authentication Device303
Restricting Features Available for Users304
User Feature Restriction305
Configuring User Feature Restrictions305
Disabling the External Interface306
Setting up Password Encryption306
Working with Audit Logs307
Restricting PDL File Operations307
Enabling Program Verification on Start up307
Using Your Product on a Secure Network308
Configuring Protocols and Services in Web Config308
Protocol Settings308
Configuring SSL/TLS Communication313
Configuring SSL/TLS Settings313
Configuring a Server Certificate for the Product313
Configuring Ipsec/Ip Filtering314
About Ipsec/Ip Filtering314
Configuring the Default Ipsec/Ip Filtering Policy314
Configuring the Group Ipsec/Ip Filtering Policies315
Ipsec/Ip Filtering Policy Settings315
Ipsec/Ip Filtering Configuration Examples321
Configuring an Ipsec/Ip Filtering Certificate322
Connecting the Product to an IEEE 802.1X Network323
Configuring an IEEE 802.1X Network323
IEEE 802.1X Network Settings323
Configuring a Certificate for an IEEE 802.1X Network324
IEEE 802.1X Network Status325
Using a Digital Certificate326
About Digital Certification326
Obtaining and Importing a CA-Signed Certificate326
CSR Setup Settings327
CSR Import Settings328
Deleting a CA-Signed Certificate329
Updating a Self-Signed Certificate330
Importing a CA Certificate330
Deleting a CA Certificate331
Setting up Universal Print (Microsoft)331
Using Epson Device Admin Configuration Software331
Solving Problems333
Viewing the Help Screen333
Product Status Messages334
Job Status Error Codes337
Running a Product Check341
Resetting Control Panel Defaults342
Solving Setup Problems343
Product Does Not Turn on or off344
Noise after Ink Installation344
Software Installation Problems344
Cannot Read the Authentication Card345
Solving Network Problems345
Product Cannot Connect to a Wireless Router or Access Point346
Network Software Cannot Find Product on a Network347
Wireless Network Connection Is Unstable on a Mac349
USB 3.0 Connection Is Unstable When Using a USB 2.0 Cable349
Product Does Not Appear in Mac Printer Window349
Cannot Print over a Network349
Cannot Scan over a Network351
Solving Network Security Problems352
Cannot Create the Secure IPP Printing Port352
Cannot Update a Certificate or Create a CSR353
Cannot Import a Digital Certificate353
Deleted a CA-Signed Certificate354
Digital Certificate Warning Messages354
Solving Copying Problems356
Product Makes Noise, but Nothing Copies356
Product Makes Noise When It Sits for a While356
Solving Copy Quality Problems356
Copies Have Incorrect or Faint Colors357
Position, Size, or Margins of Copies Are Incorrect357
Solving Paper Problems358
Paper Feeding Problems358
Originals Do Not Feed from the Automatic Document Feeder359
Paper Jams Inside the Product360
Paper Ejection Problems360
Solving Problems Printing from a Computer360
Nothing Prints361
Product Icon Does Not Appear in Windows Taskbar363
Printing Is Slow363
Solving Page Layout and Content Problems365
Inverted Image365
Too Many Copies Print366
Blank Pages Print366
Incorrect Margins on Printout367
Incorrect Characters Print367
Incorrect Image Size or Position368
Slanted Printout369
Solving Print Quality Problems369
White or Dark Lines in Printout370
Blurry or Smeared Printout371
Faint Printout or Printout Has Gaps372
Grainy Printout373
Solving Scanning Problems374
Scanning Software Does Not Operate Correctly374
Cannot Start Epson Scan 2374
Solving Scanned Image Quality Problems375
Image Consists of a few Dots Only375
Line of Dots Appears in All Scanned Images376
Straight Lines in an Image Appear Crooked376
Scanned Image Quality Problems377
Image Colors Are Patchy at the Edges378
Ripple Patterns Appear in an Image379
Scanned Image Edges Are Cropped379
Solving Faxing Problems379
Cannot Send or Receive Faxes380
Cannot Receive Faxes with a Telephone Connected to Your Product382
Fax Memory Full Error Appears382
Fax Quality Is Poor383
Sent Fax Is Received in an Incorrect Size384
Received Fax Is Not Printed385
Solving USB Device Problems385
Cannot View or Print from a USB Device385
Cannot Save Files on a USB Device386
Cannot Transfer Files to or from a USB Device386
Uninstall Your Product Software387
Uninstalling Product Software - Windows387
Uninstalling Product Software - Mac388
Where to Get Help (U.S. and Canada)389
Where to Get Help (Latin America)389
Technical Specifications392
Windows System Requirements392
Mac System Requirements393
Paper Specifications394
Printable Area Specifications395
Automatic Document Feeder (ADF) Specifications396
Scanning Specifications397
Fax Specifications397
Ink Pack Specifications399
Dimension Specifications400
Electrical Specifications400
Environmental Specifications401
Interface Specifications401
External USB Device Specifications401
Network Interface Specifications402
Safety and Approvals Specifications405
Notices406
Important Safety Instructions406
General Printer Safety Instructions406
Wireless Connection Safety Instructions408
Telephone Equipment Safety Instructions408
LCD Screen Safety Instructions408
FCC Compliance Statement409
Binding Arbitration and Class Waiver410
Trademarks413
Copyright Notice414
Libtiff Software Acknowledgment414
A Note Concerning Responsible Use of Copyrighted Materials415
Default Delay Times for Power Management for Epson Products415
Copyright Attribution415

Epson WF-M5899 - Page 332

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