Epson WF-M5899 - Sent Fax Is Received in an Incorrect Size

384
• Try changing the original type setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
• If the back of the original appears in your sent fax, place a piece of black paper on the back of the
original and fax it again.
Parent topic: Solving Faxing Problems
Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning the Scanner Glass
Cleaning the Automatic Document Feeder
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• Make sure the original is placed correctly against the alignment marks.
• If the edge of the scanned image is missing, move the original away from the edge of the scanner
glass.
• Clean any dust or dirt from the originals.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related topics
Placing Originals on the Product