Epson WF-M5899 - Originals Do Not Feed from the Automatic Document Feeder

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• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure the paper size and paper type settings are correct for the paper source.
• Run the paper guide cleaning utility to clean the paper path.
• If you installed an optional paper cassette unit, be sure to enable the cassette unit in the printing
software.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Load paper in the paper tray printable side up.
• Do not load binder paper with holes in the cassette.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Specifications
Related tasks
Loading Paper in the Paper Cassettes and Rear Paper Tray
Cleaning the Paper Guide
Enabling the Optional Paper Cassettes - Windows
Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows
Enabling the Optional Paper Cassettes - Mac
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF, try these solutions:
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
• Make sure the document is not curled or creased.
• Try cleaning the inside of the ADF.
Parent topic: Solving Paper Problems