Note:
If the size of the original you want to scan is not on the list, create the size manually in the Epson Scan 2 window. To
congure
Epson Scan 2 from Document Capture Pro, see the Document Capture Pro help.
Click the Main Settings tab > Document Size, and then select Customize.
Character is not Recognized Correctly
Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as
possible.
❏ When saving to
Microso®
Oce
or Searchable PDF
les,
check that the correct languages are selected.
Carrier Sheet And Passport Carrier Sheet Are Not Recognized
Correctly
❏ Check if the Carrier Sheet or passport carrier sheet is set properly.
❏ While holding the tab, slide the edge guides to t both ends of the originals correctly.
❏ When scanning the passport carrier sheet, check if Passport is selected in Document Size.
Related Information
& “Placing Irregular Shaped Originals” on page 76
& “Placing a Passport” on page 73
& “Placing Photographs” on page 78
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
Solving Problems
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Scanned Image Problems
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Cannot Solve Problems in the Scanned Image
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