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WorkForce ST-C4100
Epson WorkForce ST-C4100 User Manual
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13
ST-C4100
User's
Guide
Welcome
to
the
ST-C4100
User's
Guide
.
For
a
printable
PDF
copy
of
this
guide,
click
here.
12
14
Table of Contents
Table of Contents
3
ST-C4100 User's Guide
13
Product Basics
14
Product Parts Locations
14
Product Parts - Front
15
Product Parts - Inside
17
Product Parts - Back
19
Using the Control Panel
19
Control Panel Buttons and Lights
20
The LCD Screen
21
Status Icon Information
21
Navigating the LCD Screen
22
Entering Characters on the LCD Screen
23
Selecting the Date and Time
24
Viewing Animations
25
Changing LCD Screen Language
25
Selecting Your Country or Region
25
Adjusting Control Panel Sounds
26
Adjusting the Screen Brightness
26
Turning off the Operation Time out Setting
27
Using Power Saving Settings
27
Changing the Sleep Timer Settings
27
Changing the Power off Timer Settings
27
Using the Epson Smart Panel Mobile App
28
Voice-Activated Printing
28
Epson Connect Solutions for Smartphones, Tablets, and more
29
Setting up Epson Connect Services
29
Using Epson Email Print
30
Using Epson Remote Print
31
Using Epson Scan to Cloud
31
Using Airprint
32
Setting up Printing on a Chromebook
33
Android Printing Using the Epson Print Enabler
33
Using Fire os Printing
34
Using Windows 10 Mobile Printing
34
Using Epson Print and Scan App with Windows Tablets
35
Using the Mopria Print Service
35
Wi-Fi or Wired Networking
37
Network Security Recommendations
37
Wi-Fi Infrastructure Mode Setup
38
Selecting Wireless Network Settings from the Control Panel
39
Setting up Wireless Printing from a Smartphone or Tablet
41
Wi-Fi Direct Mode Setup
42
Enabling Wi-Fi Direct (Simple AP) Mode
43
Wi-Fi Protected Setup (WPS)
45
Using WPS to Connect to a Network
45
Printing a Network Status Sheet
47
Printing a Network Connection Report
47
Network Connection Report Codes and Messages
48
Changing or Updating Network Connections
53
Accessing the Web Config Utility
53
Changing a USB Connection to a Wi-Fi Connection
54
Changing a Wi-Fi Connection to a Wired Network Connection
54
Connecting to a New Wi-Fi Router
55
Disabling Wi-Fi Features
55
Loading Paper
57
Loading Paper in the Cassette
57
Paper Loading Capacity
62
Double-Sided Printing Capacity
64
Compatible Epson Papers
65
Borderless Paper Type Compatibility
67
Selecting the Paper Settings - Control Panel
68
Paper or Media Type Settings - Control Panel
69
Paper or Media Type Settings - Printing Software
70
Selecting the Default Paper Source Settings
70
Paper Source Settings Options
71
Selecting the Universal Print Settings
72
Universal Print Settings Options
73
Placing Originals on the Product
74
Placing Originals on the Scanner Glass
74
Placing Originals in the Automatic Document Feeder
76
ADF Original Document Specifications
79
Copying
80
Copying Documents or Photos
80
Copying Options
81
Printing from a Computer
84
Printing with Windows
84
Selecting Basic Print Settings - Windows
85
Print Quality Options - Windows
87
Multi-Page Printing Options - Windows
87
Selecting Double-Sided Printing Settings - Windows
88
Double-Sided Printing Options - Windows
91
Print Density Adjustments - Windows
91
Selecting Additional Layout and Print Options - Windows
92
Custom Color Correction Options - Windows
94
Image Options and Additional Settings - Windows
95
Header/Footer Settings - Windows
96
Selecting a Printing Preset - Windows
97
Selecting Extended Settings - Windows
98
Extended Settings - Windows
100
Printing Your Document or Photo - Windows
102
Checking Print Status - Windows
103
Locking Printer Settings - Windows
104
Locked Setting Options
105
Selecting Default Print Settings - Windows
107
Changing the Language of the Printer Software Screens
108
Changing Automatic Update Options
109
Printing with the Built-In Epson Driver - Windows 10 S
110
Selecting Print Settings - Windows 10 S
110
Printing on a Mac
114
Selecting Basic Print Settings - Mac
115
Print Quality Options - Mac
118
Print Options - Mac
119
Selecting Page Setup Settings - Mac
119
Selecting Print Layout Options - Mac
120
Selecting Double-Sided Printing Settings - Mac
121
Double-Sided Printing Options and Adjustments - Mac
123
Managing Color - Mac
123
Color Matching and Color Options - Mac
124
Selecting Printing Preferences - Mac
125
Printing Preferences - Mac
126
Printing Your Document or Photo - Mac
127
Checking Print Status - Mac
128
Printing from a Smartphone or Tablet
129
Printing with Epson Photo
129
Cancelling Printing from the LCD Screen
129
Scanning
130
Starting a Scan
130
Starting a Scan Using the Product Control Panel
130
Scanning to a Connected Computer
132
Scanning to the Cloud
133
Setting up a WSD Port (Windows 7/Windows Vista)
134
Control Panel Scanning Options
135
Changing Default Scan Job Settings
136
Starting a Scan Using Epson Scansmart
137
Starting a Scan Using the Epson Scan 2 Icon
138
Starting a Scan from a Scanning Program
140
Starting a Scan from a Smartphone or Tablet
142
Scanning a Document in Epson Scansmart
142
Saving a Scan
145
Attaching a Scan to Email
146
Sending a Scan to a Cloud Service
147
Printing a Scan
148
Selecting Epson Scansmart Settings
150
Changing the Epson Product
150
Changing the Scan Settings
151
Changing the File Name Settings
153
Changing the Save Settings
154
Save Settings
156
Customizing Action Icons
158
Scanning in Epson Scan 2
159
Additional Scanning Settings - Main Settings Tab
162
Additional Scanning Settings - Advanced Settings Tab
162
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
164
Image Format Options
165
Scan Resolution Guidelines
166
Faxing
168
Connecting a Telephone or Answering Machine
168
Setting up Fax Features
171
Setting up Basic Fax Features
171
Using the Fax Setup Wizard
172
Selecting the Line Type
173
Setting the Number of Rings to Answer
175
Selecting Advanced Fax Settings
176
Print Settings - Fax
177
Basic Settings - Fax
178
Security Settings - Fax
180
Setting up the Fax Utility - Windows
181
Setting up Fax Features Using the Fax Utility - Mac
183
Setting up Contacts and Contact Groups
184
Setting up Contacts Using the Product Control Panel
185
Creating a Contact or Group
185
Editing or Deleting a Contact or Group
186
Sending Faxes
188
Sending Faxes from the Product Control Panel
188
Sending a Fax Using the Keypad, Contact List, or History
188
Fax Sending Options
190
Sending a Fax at a Specified Time
192
Dialing Fax Numbers from a Connected Telephone
193
Sending Faxes Using the Fax Utility - Windows
194
Sending Faxes Using the Fax Utility - Mac
197
Receiving Faxes
199
Fax Reception
199
Receiving Faxes Automatically
200
Receiving Faxes Manually
200
Receiving a Fax by Polling
201
Storing and Viewing Received Faxes
202
Checking Fax Status
203
Printing Fax Reports
204
Fax Report Options
205
Refilling Ink and Replacing the Maintenance Box
206
Ink Safety Precautions
206
Checking the Ink and Maintenance Box Levels
208
Checking Ink Levels on Your Product
209
Checking Maintenance Box Status on the LCD Screen
209
Checking Ink and Maintenance Box Levels - Windows
210
Checking Ink and Maintenance Box Levels - Mac
212
Disabling Special Offers with Windows
213
Purchase Epson Ink and Maintenance Box
214
Ink Bottle and Maintenance Box Part Numbers
215
Refilling the Ink Tanks
215
Maintenance Box Replacement
221
Adjusting Print Quality
223
Print Head Maintenance
223
Print Head Nozzle Check
223
Checking the Nozzles Using the Product Control Panel
224
Checking the Nozzles Using a Computer Utility
226
Print Head Cleaning
229
Cleaning the Print Head Using the Product Control Panel
229
Cleaning the Print Head Using a Computer Utility
232
Power Cleaning
235
Power Cleaning Using the Product Control Panel
235
Power Cleaning Using a Computer Utility
236
Print Head Alignment
238
Aligning the Print Head Using the Product Control Panel
238
Cleaning the Paper Guide
240
Cleaning the Print Head Path
242
Cleaning the Paper Rollers
246
Checking the Number of Sheets Fed
249
Checking the Number of Sheets on the LCD Screen
249
Checking the Sheet Counter - Windows
249
Checking the Sheet Counter - Mac
250
Cleaning and Transporting Your Product
252
Cleaning Your Product
252
Transporting Your Product
254
Solving Problems
259
Checking for Software Updates
259
Viewing the Help Screen
260
Product Status Messages
261
Message Appears Prompting You to Reset Ink Levels
263
Running a Product Check
264
Resetting Control Panel Defaults
265
Solving Setup Problems
265
Product Does Not Turn on or off
265
Noise after Filling the Ink
266
Software Installation Problems
266
Solving Network Problems
267
Product Cannot Connect to a Wireless Router or Access Point
267
Network Software Cannot Find Product on a Network
269
Product Does Not Appear in Mac Printer Window
270
Wireless Network Connection Is Unstable on a Mac
271
Wired Network Connection Becomes Unstable
271
Cannot Print over a Network
272
Cannot Scan over a Network
273
Solving Copying Problems
274
Product Makes Noise, but Nothing Copies
275
Product Makes Noise When It Sits for a While
275
Copies Have Incorrect or Faint Colors
275
Position, Size, or Margins of Copies Are Incorrect
276
Solving Paper Problems
276
Paper Feeding Problems
276
Originals Do Not Feed from the Automatic Document Feeder
277
Paper Jams Inside the Product
278
Paper Ejection Problems
279
Solving Problems Printing from a Computer
279
Nothing Prints
279
Product Icon Does Not Appear in Windows Taskbar
281
Printing Is Slow
281
Solving Page Layout and Content Problems
283
Inverted Image
284
Too Many Copies Print
284
Blank Pages Print
284
Incorrect Margins on Printout
285
Border Appears on Borderless Prints
286
Incorrect Characters Print
286
Incorrect Image Size or Position
287
Slanted Printout
288
Solving Print Quality Problems
288
White or Dark Lines in Printout
289
Blurry or Smeared Printout
290
Faint Printout or Printout Has Gaps
292
Grainy Printout
293
Incorrect Colors
294
Solving Scanning Problems
295
Scanning Software Does Not Operate Correctly
296
Cannot Start Epson Scan 2
296
Scanning Is Slow
297
Cannot Send Scans to a Cloud Service
298
Solving Scanned Image Quality Problems
298
Image Consists of a few Dots Only
298
Line of Dots Appears in All Scanned Images
299
Straight Lines in an Image Appear Crooked
299
Scanned Image Quality Problems
299
Characters Are Not Recognized During Conversion to Editable Text (OCR)
301
Image Colors Are Patchy at the Edges
302
Ripple Patterns Appear in an Image
302
Scanned Image Edges Are Cropped
302
Resetting the Epson Scan 2 Settings
302
Solving Faxing Problems
303
Cannot Send or Receive Faxes
303
Cannot Receive Faxes with a Telephone Connected to Your Product
305
Fax Memory Full Error Appears
305
Fax Quality Is Poor
306
Sent Fax Is Received in an Incorrect Size
307
Received Fax Is Not Printed
307
Uninstall Your Product Software
307
Uninstalling Product Software - Windows
307
Uninstalling Product Software - Mac
309
Where to Get Help
309
Technical Specifications
311
Windows System Requirements
311
Mac System Requirements
312
Paper Specifications
313
Printable Area Specifications
314
Scanning Specifications
316
Automatic Document Feeder (ADF) Specifications
316
Fax Specifications
317
Ink Specifications
317
Dimension Specifications
318
Electrical Specifications
319
Environmental Specifications
319
Interface Specifications
319
Network Interface Specifications
320
Safety and Approvals Specifications
321
Notices
322
Important Safety Instructions
322
General Product Safety Instructions
322
Wireless Connection Safety Instructions
324
LCD Screen Safety Instructions
324
Telephone Equipment Safety Instructions
325
FCC Compliance Statement
325
Binding Arbitration and Class Waiver
328
Trademarks
331
Copyright Notice
332
Libtiff Software Acknowledgment
332
A Note Concerning Responsible Use of Copyrighted Materials
333
Default Delay Times for Power Management for Epson Products
333
Copyright Attribution
333
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Epson WorkForce ST-C4100 Specifications
General
Brand
Epson
Model
WorkForce ST-C4100
Category
All in One Printer
Language
English
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