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Parent topic: Print Head Maintenance

Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.

1. Make sure there are no errors on the LCD screen and the output tray is extended.

2. Load a few sheets of plain paper in the product.

3. Press the home button, if necessary.

4. Select Maintenance > Print Head Nozzle Check.

5. Select Print.

The nozzle check pattern is printed.

Table of Contents3
ST-C4100 User's Guide13
Product Basics14
Product Parts Locations14
Product Parts - Front15
Product Parts - Inside17
Product Parts - Back19
Using the Control Panel19
Control Panel Buttons and Lights20
The LCD Screen21
Status Icon Information21
Navigating the LCD Screen22
Entering Characters on the LCD Screen23
Selecting the Date and Time24
Viewing Animations25
Changing LCD Screen Language25
Selecting Your Country or Region25
Adjusting Control Panel Sounds26
Adjusting the Screen Brightness26
Turning off the Operation Time out Setting27
Using Power Saving Settings27
Changing the Sleep Timer Settings27
Changing the Power off Timer Settings27
Using the Epson Smart Panel Mobile App28
Voice-Activated Printing28
Epson Connect Solutions for Smartphones, Tablets, and more29
Setting up Epson Connect Services29
Using Epson Email Print30
Using Epson Remote Print31
Using Epson Scan to Cloud31
Using Airprint32
Setting up Printing on a Chromebook33
Android Printing Using the Epson Print Enabler33
Using Fire os Printing34
Using Windows 10 Mobile Printing34
Using Epson Print and Scan App with Windows Tablets35
Using the Mopria Print Service35
Wi-Fi or Wired Networking37
Network Security Recommendations37
Wi-Fi Infrastructure Mode Setup38
Selecting Wireless Network Settings from the Control Panel39
Setting up Wireless Printing from a Smartphone or Tablet41
Wi-Fi Direct Mode Setup42
Enabling Wi-Fi Direct (Simple AP) Mode43
Wi-Fi Protected Setup (WPS)45
Using WPS to Connect to a Network45
Printing a Network Status Sheet47
Printing a Network Connection Report47
Network Connection Report Codes and Messages48
Changing or Updating Network Connections53
Accessing the Web Config Utility53
Changing a USB Connection to a Wi-Fi Connection54
Changing a Wi-Fi Connection to a Wired Network Connection54
Connecting to a New Wi-Fi Router55
Disabling Wi-Fi Features55
Loading Paper57
Loading Paper in the Cassette57
Paper Loading Capacity62
Double-Sided Printing Capacity64
Compatible Epson Papers65
Borderless Paper Type Compatibility67
Selecting the Paper Settings - Control Panel68
Paper or Media Type Settings - Control Panel69
Paper or Media Type Settings - Printing Software70
Selecting the Default Paper Source Settings70
Paper Source Settings Options71
Selecting the Universal Print Settings72
Universal Print Settings Options73
Placing Originals on the Product74
Placing Originals on the Scanner Glass74
Placing Originals in the Automatic Document Feeder76
ADF Original Document Specifications79
Copying80
Copying Documents or Photos80
Copying Options81
Printing from a Computer84
Printing with Windows84
Selecting Basic Print Settings - Windows85
Print Quality Options - Windows87
Multi-Page Printing Options - Windows87
Selecting Double-Sided Printing Settings - Windows88
Double-Sided Printing Options - Windows91
Print Density Adjustments - Windows91
Selecting Additional Layout and Print Options - Windows92
Custom Color Correction Options - Windows94
Image Options and Additional Settings - Windows95
Header/Footer Settings - Windows96
Selecting a Printing Preset - Windows97
Selecting Extended Settings - Windows98
Extended Settings - Windows100
Printing Your Document or Photo - Windows102
Checking Print Status - Windows103
Locking Printer Settings - Windows104
Locked Setting Options105
Selecting Default Print Settings - Windows107
Changing the Language of the Printer Software Screens108
Changing Automatic Update Options109
Printing with the Built-In Epson Driver - Windows 10 S110
Selecting Print Settings - Windows 10 S110
Printing on a Mac114
Selecting Basic Print Settings - Mac115
Print Quality Options - Mac118
Print Options - Mac119
Selecting Page Setup Settings - Mac119
Selecting Print Layout Options - Mac120
Selecting Double-Sided Printing Settings - Mac121
Double-Sided Printing Options and Adjustments - Mac123
Managing Color - Mac123
Color Matching and Color Options - Mac124
Selecting Printing Preferences - Mac125
Printing Preferences - Mac126
Printing Your Document or Photo - Mac127
Checking Print Status - Mac128
Printing from a Smartphone or Tablet129
Printing with Epson Photo129
Cancelling Printing from the LCD Screen129
Scanning130
Starting a Scan130
Starting a Scan Using the Product Control Panel130
Scanning to a Connected Computer132
Scanning to the Cloud133
Setting up a WSD Port (Windows 7/Windows Vista)134
Control Panel Scanning Options135
Changing Default Scan Job Settings136
Starting a Scan Using Epson Scansmart137
Starting a Scan Using the Epson Scan 2 Icon138
Starting a Scan from a Scanning Program140
Starting a Scan from a Smartphone or Tablet142
Scanning a Document in Epson Scansmart142
Saving a Scan145
Attaching a Scan to Email146
Sending a Scan to a Cloud Service147
Printing a Scan148
Selecting Epson Scansmart Settings150
Changing the Epson Product150
Changing the Scan Settings151
Changing the File Name Settings153
Changing the Save Settings154
Save Settings156
Customizing Action Icons158
Scanning in Epson Scan 2159
Additional Scanning Settings - Main Settings Tab162
Additional Scanning Settings - Advanced Settings Tab162
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2164
Image Format Options165
Scan Resolution Guidelines166
Faxing168
Connecting a Telephone or Answering Machine168
Setting up Fax Features171
Setting up Basic Fax Features171
Using the Fax Setup Wizard172
Selecting the Line Type173
Setting the Number of Rings to Answer175
Selecting Advanced Fax Settings176
Print Settings - Fax177
Basic Settings - Fax178
Security Settings - Fax180
Setting up the Fax Utility - Windows181
Setting up Fax Features Using the Fax Utility - Mac183
Setting up Contacts and Contact Groups184
Setting up Contacts Using the Product Control Panel185
Creating a Contact or Group185
Editing or Deleting a Contact or Group186
Sending Faxes188
Sending Faxes from the Product Control Panel188
Sending a Fax Using the Keypad, Contact List, or History188
Fax Sending Options190
Sending a Fax at a Specified Time192
Dialing Fax Numbers from a Connected Telephone193
Sending Faxes Using the Fax Utility - Windows194
Sending Faxes Using the Fax Utility - Mac197
Receiving Faxes199
Fax Reception199
Receiving Faxes Automatically200
Receiving Faxes Manually200
Receiving a Fax by Polling201
Storing and Viewing Received Faxes202
Checking Fax Status203
Printing Fax Reports204
Fax Report Options205
Refilling Ink and Replacing the Maintenance Box206
Ink Safety Precautions206
Checking the Ink and Maintenance Box Levels208
Checking Ink Levels on Your Product209
Checking Maintenance Box Status on the LCD Screen209
Checking Ink and Maintenance Box Levels - Windows210
Checking Ink and Maintenance Box Levels - Mac212
Disabling Special Offers with Windows213
Purchase Epson Ink and Maintenance Box214
Ink Bottle and Maintenance Box Part Numbers215
Refilling the Ink Tanks215
Maintenance Box Replacement221
Adjusting Print Quality223
Print Head Maintenance223
Print Head Nozzle Check223
Checking the Nozzles Using the Product Control Panel224
Checking the Nozzles Using a Computer Utility226
Print Head Cleaning229
Cleaning the Print Head Using the Product Control Panel229
Cleaning the Print Head Using a Computer Utility232
Power Cleaning235
Power Cleaning Using the Product Control Panel235
Power Cleaning Using a Computer Utility236
Print Head Alignment238
Aligning the Print Head Using the Product Control Panel238
Cleaning the Paper Guide240
Cleaning the Print Head Path242
Cleaning the Paper Rollers246
Checking the Number of Sheets Fed249
Checking the Number of Sheets on the LCD Screen249
Checking the Sheet Counter - Windows249
Checking the Sheet Counter - Mac250
Cleaning and Transporting Your Product252
Cleaning Your Product252
Transporting Your Product254
Solving Problems259
Checking for Software Updates259
Viewing the Help Screen260
Product Status Messages261
Message Appears Prompting You to Reset Ink Levels263
Running a Product Check264
Resetting Control Panel Defaults265
Solving Setup Problems265
Product Does Not Turn on or off265
Noise after Filling the Ink266
Software Installation Problems266
Solving Network Problems267
Product Cannot Connect to a Wireless Router or Access Point267
Network Software Cannot Find Product on a Network269
Product Does Not Appear in Mac Printer Window270
Wireless Network Connection Is Unstable on a Mac271
Wired Network Connection Becomes Unstable271
Cannot Print over a Network272
Cannot Scan over a Network273
Solving Copying Problems274
Product Makes Noise, but Nothing Copies275
Product Makes Noise When It Sits for a While275
Copies Have Incorrect or Faint Colors275
Position, Size, or Margins of Copies Are Incorrect276
Solving Paper Problems276
Paper Feeding Problems276
Originals Do Not Feed from the Automatic Document Feeder277
Paper Jams Inside the Product278
Paper Ejection Problems279
Solving Problems Printing from a Computer279
Nothing Prints279
Product Icon Does Not Appear in Windows Taskbar281
Printing Is Slow281
Solving Page Layout and Content Problems283
Inverted Image284
Too Many Copies Print284
Blank Pages Print284
Incorrect Margins on Printout285
Border Appears on Borderless Prints286
Incorrect Characters Print286
Incorrect Image Size or Position287
Slanted Printout288
Solving Print Quality Problems288
White or Dark Lines in Printout289
Blurry or Smeared Printout290
Faint Printout or Printout Has Gaps292
Grainy Printout293
Incorrect Colors294
Solving Scanning Problems295
Scanning Software Does Not Operate Correctly296
Cannot Start Epson Scan 2296
Scanning Is Slow297
Cannot Send Scans to a Cloud Service298
Solving Scanned Image Quality Problems298
Image Consists of a few Dots Only298
Line of Dots Appears in All Scanned Images299
Straight Lines in an Image Appear Crooked299
Scanned Image Quality Problems299
Characters Are Not Recognized During Conversion to Editable Text (OCR)301
Image Colors Are Patchy at the Edges302
Ripple Patterns Appear in an Image302
Scanned Image Edges Are Cropped302
Resetting the Epson Scan 2 Settings302
Solving Faxing Problems303
Cannot Send or Receive Faxes303
Cannot Receive Faxes with a Telephone Connected to Your Product305
Fax Memory Full Error Appears305
Fax Quality Is Poor306
Sent Fax Is Received in an Incorrect Size307
Received Fax Is Not Printed307
Uninstall Your Product Software307
Uninstalling Product Software - Windows307
Uninstalling Product Software - Mac309
Where to Get Help309
Technical Specifications311
Windows System Requirements311
Mac System Requirements312
Paper Specifications313
Printable Area Specifications314
Scanning Specifications316
Automatic Document Feeder (ADF) Specifications316
Fax Specifications317
Ink Specifications317
Dimension Specifications318
Electrical Specifications319
Environmental Specifications319
Interface Specifications319
Network Interface Specifications320
Safety and Approvals Specifications321
Notices322
Important Safety Instructions322
General Product Safety Instructions322
Wireless Connection Safety Instructions324
LCD Screen Safety Instructions324
Telephone Equipment Safety Instructions325
FCC Compliance Statement325
Binding Arbitration and Class Waiver328
Trademarks331
Copyright Notice332
Libtiff Software Acknowledgment332
A Note Concerning Responsible Use of Copyrighted Materials333
Default Delay Times for Power Management for Epson Products333
Copyright Attribution333

Brand	Epson
Model	WorkForce ST-C4100
Category	All in One Printer
Language	English

Epson WorkForce ST-C4100 User Manual

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