Epson WorkForce WF-3520DWF - Page 143

Epson WorkForce WF-3520DWF

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B

Open the scanner unit.

c

Important:

Do not lift up the scanner unit when the document cover is open.

User’s Guide

Troubleshooting for Printing/Copying

143

Table of Contents

Default Chapter2
- Copyright and Trademarks2
Introduction8
- Where to Find Information8
- Caution, Important and Note8
- Operating System Versions9
- Using Epson Connect Service9
Important Instructions10
- Safety Instructions10
- Product Advisories and Warnings10
- Restrictions on Copying13
- Protecting Your Personal Information14
Getting to Know Your Product15
- Product Parts15
- Guide to the Control Panel17
  - Button and LCD18
  - Lights19
Paper and Media Handling20
- Introduction to Using, Loading, and Storing Media20
  - Storing Paper20
- Selecting Paper20
  - Paper Type Settings on the LCD Screen22
  - Paper Type Settings from the Printer Driver23
- Loading Paper into the Paper Cassette24
- Loading Envelopes into the Paper Cassette27
- Loading Paper and Envelopes into the Rear Paper Feed Slot31
- Placing Originals32
  - Automatic Document Feeder (ADF)32
  - Scanner Glass35
- Inserting a Memory Card35
Copying38
- Copying Documents38
- Copy Mode Menu List41
Printing42
- Printer Driver and Status Monitor42
  - Accessing the Printer Driver for Windows42
  - Accessing the Printer Driver for Mac os X43
- Basic Operations44
- Other Options48
- Sharing the Product for Printing54
  - Setup for Windows54
  - Setup for Mac os X56
Scanning57
- Let's Try Scanning57
  - Starting a Scan57
  - Image Adjustment Features59
- Basic Scanning from the Control Panel61
  - Scan Mode Menu List62
- Basic Scanning from Your Computer62
- Various Types of Scanning70
- Software Information76
  - Starting Epson Scan Driver76
  - Starting Other Scanning Software77
Faxing79
- Introducing FAX Utility79
- Connecting to a Phone Line79
- Setting up Fax Features84
- Sending Faxes86
- Receiving Faxes91
- Printing Reports93
- Fax Mode Menu List94
More Functions95
Menu List of Control Panel97
- Copy Mode97
- Fax Mode98
- Scan Mode99
- More Functions Mode Menu List99
- Eco Mode Menu List100
- Wi-Fi Setup Mode Menu List101
- Setup Mode101
- Help Menu List104
Replacing Ink Cartridges105
- Ink Cartridge Safety Instructions, Precautions, and Specifications105
- Checking the Ink Cartridge Status107
- Temporarily Printing with Black Ink When Color Ink Cartridges Are Expended110
  - For Windows110
  - For Mac os X112
- Conserving Black Ink When the Cartridge Is Low (for Windows Only)113
- Replacing an Ink Cartridge114
Maintaining Your Product and Software117
- Checking the Print Head Nozzles117
- Cleaning the Print Head119
- Aligning the Print Head120
- Setting/Changing Time and Region122
- Saving Power123
- Cleaning the Product124
  - Cleaning the Exterior of the Product124
  - Cleaning the Interior of the Product125
- Replacing Maintenance Box126
- Transporting the Product128
- Checking and Installing Your Software129
  - Checking the Software Installed on Your Computer129
  - Installing the Software130
- Uninstalling Your Software130
  - For Windows130
  - For Mac os X131
Transferring Data Using an External Storage Device133
- Precautions on Storage Devices133
- Copying Files between a Storage Device and Your Computer133
  - Copying Files to Your Computer133
  - Saving Files to a Storage Device134
Error Indicators135
- Error Messages on the Control Panel135
Troubleshooting for Printing/Copying136
- Diagnosing the Problem136
  - Checking Product Status137
- Paper Jams139
- Print Quality Help149
- Miscellaneous Printout Problems152
- Paper Does Not Feed Correctly155
- The Product Does Not Print156
- Increasing the Print Speed (for Windows Only)158
- Other Problem159
  - Printing Plain Papers Quietly159
Troubleshooting for Scanning160
- Problems Indicated by Messages on the LCD Screen or Status Light160
- Problems When Starting a Scan160
- Problems When Feeding Paper162
- Problems with Scanning Time162
- Problems with Scanned Images163
  - Scan Quality Is Unsatisfactory163
  - The Scanning Area or Direction Is Unsatisfactory164
- Problems Remain after Trying All Solutions165
Troubleshooting for Faxing166
- Cannot Send and Receive Fax166
- Quality Problems (Sending)166
- Quality Problems (Receiving)166
- Answering Machine Cannot Answer Voice Calls167
- Incorrect Time167
Product Information168
- Ink and Maintenance Box168
  - Ink Cartridges168
  - Maintenance Box168
- System Requirements169
  - For Windows169
  - For Mac os X169
- Technical Specifications169
Where to Get Help179
- Technical Support Web Site179
- Contacting Epson Support179

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