Espar Hydronic - What IS and IS NOT Covered under Warranty

5 11.2011
QSF-60 Rev. 4
What IS and IS NOT Covered under Warranty
The purpose of Espar Warranty is to provide the end user (customer) of Espar heaters with protection
from defects in material and workmanship.
A. Items covered include:
PARTS
1. Timers, thermostats, mini controllers or other electronic temperature control products
provided by Espar
2. Electronic control units (ECU’s)
3. Glow pins
4. Fuel metering pumps
5. Heat exchangers and / or combustion chambers (burner)
6. Air blowers
7. Coolant pumps
8. Flame, overheat and temperature sensors
9. O-rings, gaskets, seals (excluding Hydronic D5 Coolant pump O-rings)
10. Wire Harnesses (only those provided by Espar are warranted; prior authorization is
required from Espar’s warranty department
SERVICE
1. Shipping costs associated with the authorized return of warranted parts from the Espar
Dealer/Distributor to Espar (only for shipments that contain parts specifically requested
by Espar).
2. To receive travel time to repair heaters installed on boats and/or off-highway heavy
equipment, the travel section must be completed on the warranty claim for consideration
of payment. Please note that Maximum Limits do apply.
B. Items not covered include but are not limited to:
PARTS
1. Heaters no longer covered within terms of warranty;
2. Wear and tear parts, including:
i. Glow plugs
ii. O-rings (Hydronic D5 Coolant pump)
iii. Clamps, clips, brackets
iv. Batteries
v. Coolant
vi. Atomizer screens
vii. Fuel system components (i.e. Fuel pickup pipe, fuel line, filters, etc.)
viii. Fuses
ix. Connectors, terminals and screws
x. Lamp bulbs
xi. Air ducting, Intake and exhaust tubing
3. Parts that malfunction due to improper installation, which may result from:
i. Inadequate air or coolant flow;
ii. Inadequate or restricted fuel flow;
iii. Inadequate voltage due to improper wiring upon installation;
iv. Inadequate protection from shock or vibration;
v. Inadequate protection from road spray or weather conditions.
4. Components that have been opened, tampered with or modified by parties other than
Espar.
5. Using non-standard parts or parts not approved by Espar in the installation.
6. Diagnosis or repairs completed when cause of the problem or failure is due to electrical
system problems outside the heater, excessive engine debris or empty fuel tanks or poor
quality fuel.