ETAS Troubleshooting Problems
ES592.1 - User Guide 41
5. Close the "Windows Firewall" dialog window with OK.
The firewall no longer blocks the ETAS product in question.
This decision survives a restart of the PC.
Solution for Windows XP Firewall, Users without Administrator
Privileges
This section addresses users with restricted privileges, e.g., no system
changes, write restrictions, local login.
Working with an ETAS software product requires "Write" and "Modify" privileges
within the
ETAS, ETASData, and ETAS temporary directories. Otherwise, an
error message opens if the product is started, and a database is opened. In that
case, no correct operation of the ETAS product is possible because the data
-
base file and some *.ini files are modified during operation.
The ETAS software has to be installed by an administrator anyway. It is recom-
mended that the administrator assures that the ETAS program/processes are
added to the list of the Windows XP firewall exceptions, and selected in that list,
after the installation. If this is omitted, the following will happen:
• The "Window Security Alert" window opens when one of the actions con-
flicting with a restrictive firewall configuration is executed.
To unblock a program (no Admin privileges):
1. In the "Windows Security Alert" dialog window, activate the
option
For this program, don’t show this message again.
2. Click OK to close the window.
An administrator has to select the respective ETAS software in
the "Exceptions" tab of the "Windows Firewall" dialog window
to avoid further problems regarding hardware access with that
ETAS product.