EUFY RoboVac - Page 29

Problems
I Solutions
RoboVac's movements
• Clean the sensors carefully with a dry cloth.
or travel paths
are
abnormal.
• Restart RoboVac by turning the power switch off and
on.
• Make sure RoboVac is fully charged (indicated by a solid
blue
LED light) before cleaning.
• The cleaning time will
be affected by the suction mode
and floors/carpets to
be cleaned:
RoboVac's cleaning
• Standard suction mode (on hardwood floors): approx.
time becomes shorter
100 minutes of cleaning
or
is less than 100
• Turbo suction mode (on medium-pile carpets): approx.
minutes.
60 minutes of cleaning
•
Max suction mode (on medium-pile carpets): approx.
40 minutes of cleaning
• If your cleaning time
is much less than the time
mentioned above, contact eufy customer service for help.
• Make sure you entered the Wi-Fi password correctly.
• Make sure your RoboVac, router, and mobile phone
are
RoboVac cannot
close enough to ensure a strong signal strength.
connect to a Wi-Fi
• Make sure your Wi-Fi router supports the 2.4GHz and
network.
802 .11b/g/n bands; the 5GHz band is not supported.
For details, refer to the "Troubleshooting> Wi-Fi
connection" section in this manual.
• Check if there
are any Internet connection problems.
• Check whether you have installed the Amazon Alexa
app onto your smart device and enabled "EufyHome -
You cannot control
RoboVac" Skill in the Amazon Alexa app.
For details, refer
RoboVac with Amazon
to the
"Smart Integrations" page in the EufyHome App.
Alexa.
• Make sure you have
an EufyHome account and have
connected to RoboVac.
• Make sure you are using correct Alexa voice-commands.
• Check if there
are any Internet connection problems.
• Check if you have installed the Google Home app onto
your smart device and initiated the "EufyHome" action
You cannot control
in the Google Home app. For details, refer to the "Smart
Integrations"
page in the EufyHome App.
RoboVac with the
Google Assistant.
• Check if you are using the proper commands when
talking to the Google Assistant. When making your
request, first
say the wake words "Ok Google".
• Repeat your question. Speak clearly to the Google
Assistant.
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