Voice
Prompt
Cause
and
Solution
- Check whether the wheels
are
stuck or dust
is
Error
S2
: Wheel Module
trapped inside before restarting the device
Error.
Refer
to
Owner's
Manual or
App
for help
- If the issue persists, contact customer support for
help
- Check whether the side brush
is
stuck in
an
unknown
Error
S3
:
Side
Brush
Error.
object before restarting the device
Refer
to
Owner's Manual or
App
for help
- If the issue persists, contact customer support for
help
- Check whether the fan blades
are
stuck
in
an
unknown object before restarting the device
Error
S4
: Suction
Fan
Error.
- Clean the dust collector and filter before restarting
Refer
to
Owner's Manual or
App
for help
the device
- If the issue persists, contact customer support for
help
- Remove and clean the roller brush, roller brush
Error
SS
: Rolling Brush Error.
connection, roller brush cover and suction inlet
Refer
to
Owner's Manual or before restarting the device
App
for help
- If the issue persists, contact customer support for
help
Error
S8
:
Path
Tracking
- Check and clean the path tracking sensor for
Sensor Error. Refer
to
unknown objects before restarting the device
Owner's Manual or App
- If the issue persists, contact customer support for
for help
help
37
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