eversense XL - App

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Eversense XL CGM User Guide
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Q: Why am I unable to see notifications when the app
is in the background?
A: Refer to your mobile device instructions to enable the
notifications in the background.
Q: How can I sort the notifications on the ALERT
HISTORY screen?
A: The ALERT HISTORY screen has a sort filter
at the top. You can sort based on the severity levels
(yellow and blue), and alert type. Tap the desired sort
filter icon.
Q: What are predictive alerts?
A: Predictive Alerts notify you in advance of an event
that is likely to occur if current trends continue.
Predictive Alerts use High and Low Glucose Alert
levels you set to determine when the Predictive Alerts
occur. You can set the alerts to notify you at 10, 20,
or 30 minutes in advance of when the CGM System
anticipates you reaching the alert levels you set.
Your smart transmitter will vibrate, and your app will
sound an alert and display a message on the
MY GLUCOSE screen to notify you of a predicted
high or low glucose. You should immediately perform
a fingerstick blood glucose test to confirm your
glucose value.
Glucose Readings
Q. Why is my sensor reading dierent from my blood
glucose meter reading?
A: The Eversense XL CGM System measures glucose
in interstitial fluid (ISF) between the body’s cells.
Physiologic dierences between ISF and blood from
a fingerstick may result in dierences in glucose
measurements. These dierences are especially
evident during times of rapid change in blood glucose
(e.g., after eating, dosing insulin, or exercising). On
average, glucose levels in ISF lag behind glucose
levels in blood by several minutes.
Q: I am getting “-- -- --” in place of sensor glucose
readings on the app.
A: You may not get any sensor glucose readings
when there is no connection between your smart
transmitter and your sensor or smart transmitter and
mobile device.
You may also not get any readings when one of the
alerts below is activated:
• No sensor detected.
• Out of Range High or Out of Range Low Glucose
Sensor reading.
• Low Sensor Temperature.