eversense XL - Alerts and Notifications

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Eversense XL CGM User Guide
17
Alerts and Notifications
Q: Can I change the vibration alert pattern on my
smart transmitter?
A: Smart transmitter vibe patterns are fixed and cannot
be changed. The repeat interval can be changed for
some alerts in Settings > Sound Settings.
Q: Can I increase the volume of the app sounds
coming from my mobile device?
A: You may increase the volume of the app sounds by
connecting your mobile device to an external device
to amplify the sound.
Q: How do I silence glucose alerts?
A: Glucose alerts can be silenced by confirming the alert
on your mobile device and taking the appropriate
action if necessary.
Q: Can I change the number of alerts I receive?
A: If you feel that you are getting too many alerts, you
should first discuss the alert settings best suited for
you with your doctor. If you need to change your
glucose alert settings, tap Menu > Settings >
Glucose.
Q: What is the dierence between a notification and
alert?
A: A Notification is a non-critical, low priority message
(e.g., calibration reminder).
An Alert is an important message that needs your
attention and may require you to respond/take
action.
Q: What are rate of change alerts?
A: Rate of Change Alerts notify you when your glucose
level is falling or rising faster than the setting you
entered in Settings > Glucose. You should
immediately perform a fingerstick blood glucose test
to confirm your glucose value.
Q: What happens to the notifications if my app is
disconnected from my smart transmitter?
A: If the app is disconnected from your smart
transmitter, but you have been wearing your smart
transmitter over your sensor, the alerts received
during that time will be sent to the app once it is
reconnected and synced with the smart transmitter.