Eversys C2m-2021 - Page 5

7. Care .............................................................................................................................. 68
7.1. Cleaning and maintenance operations ................................................................... 68
7.1.1. Cleaning .................................................................................................... 68
7.1.2. Maintenance ............................................................................................. 68
7.2. Periodic cleaning .................................................................................................. 69
7.2.1. Cleaning plan for coee machines and choco modules | powder units
(options included) .............................................................................................. 69
7.2.2. Overview of cleaning on Cameo machines ................................................... 71
7.2.3. Overview of cleaning on C'choco machines ................................................. 72
7.3. Cleaning procedures (standard) ............................................................................ 72
7.3.1. Rell and visual check of the coee cleaning balls dispenser ......................... 73
7.3.2. Automatic system cleaning procedure with Everclean on Cameo machines
and accessories (milk and choco module included) .............................................. 73
7.3.3. Clean the coee outlet (milk outlet and single outlet included) ..................... 81
7.3.4. Empty and clean the bean hoppers (and powder chute (machine option)) .. 83
7.3.5. Clean the housing ..................................................................................... 83
7.3.6. Clean the display | touch screen ................................................................. 84
7.3.7. Clean the drip tray ..................................................................................... 84
7.3.8. Clean beneath the machine ....................................................................... 85
7.4. Cleaning procedures (depending on the model and options of the machine) ........... 86
7.4.1. Clean the grounds bin drawer (machine option) .......................................... 86
7.4.2. Clean the choco outlet (machine option) ................................................... 87
7.4.3. Empty and clean the powder container(s) (machine option) ....................... 88
7.4.4. Clean the 1.5-Step | milk arm ..................................................................... 88
7.4.5. Clean the steam wand | steam arm ............................................................ 89
7.4.6. Clean the steam nozzle ............................................................................. 90
8. Troubleshooting .............................................................................................................. 91
8.1. Error message example .......................................................................................... 91
8.2. Error messages codications ................................................................................. 91
8.2.1. Typographies ............................................................................................. 92
8.2.2. Severity levels ........................................................................................... 92
8.2.3. Behaviours ................................................................................................ 92
8.3. Error messages (E-XXX) (User and Super User access) ........................................... 93
8.4. Stop messages (S-XXX) (User and Super User access) ........................................... 96
8.5. Warning messages (W-XXX) (User and Super User access) ................................... 103
8.6. FAQs .................................................................................................................. 117
8.6.1. Bean hoppers unlocked ............................................................................. 117
8.6.2. No water connected ................................................................................ 117
8.6.3. No milk dispensed .................................................................................... 117
8.6.4. Steam wand is clogged ............................................................................ 118
8.6.5. Cups on the cup heater are not warm enough ........................................... 118
9. Options ........................................................................................................................ 119
9.1. List of options for Cameo machines ..................................................................... 119
9.1.1. Grinder(s) and bean hopper(s) .................................................................. 119
9.1.2. Housing ................................................................................................... 119
9.1.3. Outlets ..................................................................................................... 120
9.1.4. Product settings ....................................................................................... 120
9.1.5. Other ....................................................................................................... 120
9.2. List of options for C'choco machines .................................................................... 121
9.3. Bean hopper lock option ..................................................................................... 121
9.4. Bean hopper level alert option ............................................................................. 121
9.5. Single bean hopper option ................................................................................... 122
9.6. Cup centering guide option ................................................................................. 122
9.7. High feet option .................................................................................................. 123
9.8. High feet and large grounds drawer option .......................................................... 123
02.01.2023 Page 5 of 150 © Eversys S.A.