Number Module /
Unit
Info Message Explanations / Remedies
S-010 Bean
hopper
Cameo: Bean
hopper left is
empty or closed.
Enigma /
Shotmaster /
E'line: Bean
hopper front is
empty or closed.
Please rell or
open the bean
hopper.
The brewing module has
detected no coee powder in
the chamber.
The bean hopper has to be
relled or open (page 48).
- -
S-011 Bean
hopper
Cameo: Bean
hopper right is
empty or closed.
Enigma /
Shotmaster /
E'line: Bean
hopper rear is
empty or closed.
Please rell or
open the bean
hopper.
The brewing module has
detected no coee powder in
the chamber.
The bean hopper has to be
relled or open (page 48).
- -
S-012 Bean
hopper
Bean hopper is
empty or closed.
Please rell or
open the bean
hopper.
The brewing module has
detected no coee powder in
the chamber.
The bean hopper has to be
relled or open (page 48).
- -
S-013 Grinder
module
Coee quantity
too high (last
product).
Too much powder coee was
used. Use less coee next
time.
Contact service organisation.
-
S-014 Display /
Touch
screen
Rinse necessary.
The coee boiler
isn't allowed to
heat before the
machine is
rinsed.
Press the rinse key in the
upper right corner (page 46).
Press the rinse key in the
upper right corner.
- -
S-015 Cleaning
balls
dispenser
Check cleaning
ball dispenser:
• Blocked or
broken
cleaning
balls?
• Light barrier
dirty?
The machine has been
cleaned 10x without a
cleaning ball!
Check if a cleaning ball is
blocked or broken.
Contact service organisation.
This stop message can only
occur if you have set
the parameter If cleaned
without detergent to Block
after 4 days.
The coee machine is blocked
now until the next cleaning
with cleaning balls!
-
Troubleshooting
© Eversys S.A. Page 98 of 150 02.01.2023