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❍ A blank card is ejected
from the printer
1. Check the ribbon
• Check that the ribbon has not run out or cut. Replace or reinstall the ribbon, if necessary.
2. Check the printer interface cable
• Check the connection to the computer and to the printer.
• Test with another cable of the same type.
3. Elements of the print head may be damaged.
• Print a test card (See above)
If the test card does not print, contact your retailer for a replacement print head.
❍ The print quality
is not satisfactory
1. The contrast and luminosity settings must be modified
• Lack of contrast and color saturation; increase the contrast and luminosity settings in the
printer driver configuration.
2. The type of card used may be inappropriate
• Check if the type of card used corresponds to the required specifications See chapter “
Specifications ” page 24 for more information.
• The texture of the card is rough or not perfectly flat.
• Print test with another type of card.
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