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Evolis New Pebble User Manual

Evolis New Pebble
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Partial
or incorrect printing
1. Check the settings defined for the printing
Check that no element of your page setup is outside the print margins
Check the orientation of the selected document in the printer driver configuration
(Landscape or Portrait)
2. Check the printer interface cable
If unusual characters print, check that you are using the interface cable appropriate to your
printer.
Check the connection to the computer and to the printer.
Test with another cable of the same type.
3. Check the cleanliness of the printer
Clean the inside of the printer, the dust-removing roller and the print head if necessary.
See chapter Cleaning page 15.
4. Check the cleanliness of the cards
Check that these are stored in a dust-free location.
5. Check the cleanliness of the print head
See the procedure for cleaning the print head in the Cleaning chapter.
6. Check the ribbon
Its location in the printer
Its correct winding path
7. Check the print head
If horizontal (blank) lines appear on the card, some print head elements may be clogged or
damaged.
Clean the print head
See the Cleaning chapter for more information.
If the problem is not resolved after cleaning, contact your retailer for a replacement print
head.
There is a card jam in the printer
Remove the cards as follows :
1. Open the printer cover and remove the ribbon.
2. Remove the card by pushing it by hand towards the printer outlet. If there are several cards,
always push the top one first.
3. Replace the ribbon, re-close the printer cover.
4. Press on the control panel push button.
To prevent card jams :
1. Ensure that the thickness of the card used corresponds to the specifications given in the
Specifications chapter.
2. Check that the cards are not bulging.
3. Ensure that the cards are not stuck together.
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Evolis New Pebble Specifications

General IconGeneral
BrandEvolis
ModelNew Pebble
CategoryPrinter
LanguageEnglish

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