EXFO OTH-7000 - Gray Market and Gray Market Products

Warranty
62 OTH-7000
Gray Market and Gray Market Products
Gray Market and Gray Market Products
Gray market is a market where products are traded through distribution
channels that are legal but remain unofficial, unauthorized, or unintended
by the original manufacturer. Intermediaries using such channels to
distribute products are considered to be part of the gray market (hereafter
unauthorized intermediary).
EXFO considers that a product originates from the gray market (hereafter
gray market product) in the following situations:
³ A product is sold by an unauthorized intermediary.
³ A product is designed and destined for a particular market and sold on
a second market.
³ A product is resold, despite being reported lost or stolen.
When products are purchased on the gray market, rather than through an
authorized EXFO distribution channel, EXFO is unable to guarantee the
source and quality of those products nor the local safety regulations and
certifications (CE, UL, etc.).
EXFO will not honor warranty, install, maintain, repair, calibrate, provide
technical support nor make any support contracts available for gray market
products.
For complete information, refer to EXFO's policy regarding gray market
products at
www.exfo.com/en/how-to-buy/sales-terms-conditions/gray-market/