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Exigo H400
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© Boule Medical AB, March 2018. Article no. 1504496 Page 81
9. Troubleshooting and System Messages
Sample Pathology Messages and Flag Indicators
Measuring Chamber Indicators (RBC, PLT, WBC)
Indicator Message Description Action
OR Measurement warning The cell pulses arrived faster than the analyzer
could process them. Possible reasons might
be air bubbles, electrical disturbances or
incomplete lysing.
Filtered away cell pulses might raise the OR
ag, so it might not be possible to see them in
the histograms or the result parameters. This is
a hard limit determined by the software.
Re-analyze sample.
SE Measurement statistics
warning
The rate of cell pulses per time unit varies too
much. Possible reasons might be clogging, air
bubbles, electrical disturbances or dicult to
lyse cells.
Filtered away cells might raise the SE ag,
so it might not be possible to see them in the
histograms or the result parameters.
Re-analyze sample.
Mixing Beaker Indicators (RBC, PLT, WBC)
Indicator Message Description Action
TE Liquid system problem The analyzer detected an abnormality during the
emptying of the rst dilution from the mixing
beaker. Reasons for agging might be timeout, or
too short of a transfer time.
Run a Prime Cycle,
before re-analyzing
the sample.
Out-of-Range Indicators (RBC, PLT, WBC)
Indicator Message Description Action
MH Parameter above
measurement range
A parameter value is above the measurement
range for the analyzer.
Re-analyze sample.
Dilute if necessary.
ML Parameter below
measurement range
A parameter value is below the measurement
range for the analyzer.
Re-analyze sample.
Reagent Pipette Indicators (RBC, PLT, WBC)
Indicator Message Description Action
DF Diluent system problem The analyzer detected an abnormality during one
of the ll cycles of the diluent pipette. Reasons for
agging might be timeout, short time or bubbles
at the upper detector.
Verify analyzer is
lled, run a Prime
Cycle and then
re-analyze sample.
DP Diluent system problem The analyzer detected an abnormality during one
of the empty cycles of the diluent pipette. Reasons
for agging might be timeout, short time or liquid
not detected at the lower detector.
Verify analyzer is
lled, run a Prime
Cycle and then
re-analyze sample.