Extreme Networks ExtremeWireless AP3935i - Getting Help

ExtremeWireless™ AP3935 Installation Guide vii
Getting Help
ForadditionalsupportrelatedtotheAP3935orthisdocument,contactExtremeNetworksusing
oneofthefollowingmethods:
BeforecontactingExtremeNetworksfortechnicalsupport,havethefollowingdataready:
•YourExtremeNetworksservicecontractnumber
•Adescriptionofthefailure
•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem
(forexample,changing
modeswitchesorrebootingtheunit)
•TheserialandrevisionnumbersofallinvolvedExtremeNetworksproductsinthenetwork
•Adescriptionofyournetworkenvironment(suchaslayout,cabletype,otherrelevant
environmentalinformation)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
•Thedevice
history(forexample,ifyouhavereturnedthedevicebefore,orifthisisarecurring
problem)
•AnypreviousReturnMaterialAuthorization(RMA)numbers
Web www.Extreme Networks.com/support/
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
or 1-603-952-5000
For the Extreme Networks Support toll-free number in your country:
www.Extreme Networks.com/support/