MLC Plus 50/100/200 Series • Software-based Configuration and Control 40
Using GC: Helpful Tips
Resources and Notes
• The MLCPlus50/100/200 Setup Guide ships with the units. It includes a quick
reference to the front and rear panel features, and covers basic hardware installation.
• See Front Panel Features on page28 and Rear and Side Panel Features and
Cabling on page16 in the “Hardware Features and Installation” section of this guide
for features and settings for the ports you are configuring.
• If you plan to configure the controller at the installation site, Extron recommends
downloading drivers for all the devices in the installation before you go out to the site.
• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration settings
and it can be saved to a directory or folder for backup or for installation on another
MLCPlus50/100/200 controller. Saving a configuration is recommended before you
perform a firmware upgrade.
• IP address, subnet mask, and gateway address are required during network setup of
the controller.
• The unit name is any name (for example, Room250-MLCPlus or LectureHallCtrlMLC)
that you want to use to label a specific MLCPlus unit. The default is a combination of
the product name and part of the hardware (MAC) address. This can be changed to
your choice of alphanumeric characters and hyphens (-).
• Spaces are not permitted within the name of a unit or at the start or the end of a
name.
• Underscores ( _ ) are not permitted.
• Valid characters are A-Z, a-z, 0-9, and - (hyphen).
• The unit does not distinguish between upper and lower case letters.
• The name cannot start with a number or a hyphen, and it cannot end with a
hyphen.
• Maximum name length is 63 characters.
Troubleshooting
Hardware and Mounting
If the faceplate does not seat properly and is easy to dislodge from the unit, or if the buttons
seem to be too far recessed in the faceplate, the plastic spacer may have been omitted
when the unit was mounted. Check to make sure the spacer was installed if no mud ring is
present. The spacer is required for the faceplate to stay attached to the unit and have the
proper alignment.
Connections and Configuration
Turn on the input devices (DVD players, VCRs, PCs, and other sources), output devices
(display screens, projectors), the controller, and the PC. Push a front panel button or rotate
the Volume knob. If an input or output AV device cannot be remotely controlled (does not
respond as expected), check the following:
Power connections
• Ensure that all devices are plugged in.
• Make sure that each device is receiving power. The MLCPlus front panel buttons light if
the controller is receiving power.