Falcon SG700RM-1SC - User Manual

Questions and Answers

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John GarciaAug 2, 2025
What to do if my Falcon SG700RM-1SC UPS has a Fault LED?
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  Elizabeth WardAug 2, 2025
  If the Fault LED is on, read the error code displayed on the LCD to identify the fault. If you see error code Er05 or Er39, check the battery connection and voltage, recharge the batteries for 8 hours if needed, and test the UPS during a simulated outage. For an overload, disconnect non-critical devices until it ceases and inspect cables for short circuits. If the error code is Er11, ensure the ventilation is clear and the fans are working. For site wiring issues, check the AC source wiring and ground-neutral voltage. If the error code is Er14, verify the fans are functioning properly.
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Kevin AlvarezAug 8, 2025
Why does my Falcon UPS switch between battery and utility mode?
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  vanessa52Aug 9, 2025
  The Falcon UPS may switch between battery and utility modes due to a faulty power strip connected to it. Try removing the power strip. Another cause might be damage to the utility wall receptacle or a faulty cord plug. In this case, replace the wall receptacle or cord plug.
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woodscarrieAug 14, 2025
What to do if my Falcon SG700RM-1SC is unable to provide backup power?
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  Jimmy SchneiderAug 15, 2025
  If your Falcon UPS fails to provide backup power, first check that the battery connectors are fully engaged. If the batteries are weak, allow them to recharge. If the problem persists after recharging, replace the batteries.
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Curtis LeonAug 21, 2025
Why does Falcon SG700RM-1SC UPS fail to provide specified battery backup time?
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  ramirezchristinaAug 21, 2025
  If your Falcon UPS does not provide the specified backup time, allow the batteries to charge for 8 hours. If the backup time is still unsatisfactory after charging, contact Falcon Electric for battery replacement.
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Adam BryanAug 26, 2025
What to do if Falcon SG700RM-1SC UPS makes strange noise or smell?
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  Wendy SmithAug 27, 2025
  If your Falcon UPS emits a strange noise or smell, immediately shut down the entire system and disconnect the power from the UPS.