Fing Fingbox - Page 8

If your router/firewall needs OUTBOUND filtering rules, set the following rules to
allow Fingbox to reach the Fing services:
OUTBOUND - tcp/80 - to ANY Internet address
OUTBOUND - tcp/443 - to ANY Internet address
OUTBOUND - tcp/4443 - to ANY Internet address
OUTBOUND - tcp/5671 - to ANY Internet address
OUTBOUND - tcp/3001 - to ANY Internet address
OUTBOUND - tcp/3002 - to ANY Internet address
OUTBOUND - tcp/3003 - to ANY Internet address
When I try to activate, I get an “Authentication Error”
SOLUTION - delete the network from the Fing list
a. Launch the Fing app
b. At the bottom of the screen, tap on “My Networks”.
c. On the list, find the network that you’re currently connected to and then delete it
with a swipe-left gesture.
d. At the bottom of the screen, tap on “Fingbox”.
e. At the top-right corner, tap on the (+) button to search for the Fingbox.
f. Follow the on-screen instructions.
When I try to activate, the app says it cannot find any Fingbox
Make sure your mobile phone (where you’re running the Fing app) is connected to a WiFi
network that can reach the Fingbox (i.e. using the same router to connect to the Internet).
When I try to activate, the app says the Fingbox has been already activated under
another account
For security reason, a Fingbox is controllable only if you’re logged in with the same account
used to activate the Fingbox.
Go to the account screen and login with the same account that activated the Fingbox.
To access the account screen, go to “My Networks” and then tap on the icon in the top-right
corner.
If you don’t remember which account you used to activate the Fingbox, write an email to
support@fing.io specifying your name and the Fingbox MAC serial (as printed in a sticker under
its white body).
Fingbox User’s Guide - App v6.2.1 Page 8