30 | M-416 ©FlowInternationalCorporation
HYPLEX PRIME PUMP
Maintenance & Service Manual
FlowSENSE diagnostic codes
FlowSENSE is only available for the Premium package.
The tables below list all shutdown and warning codes for the HyPlex Prime that may appear on the system display (or
console display if a standalone pump). Likely causes and possible solutions to those causes are included after each
code description.
FlowSENSE shutdown codes
27203 Low inlet water pressure shutdown
•
Water supply valve(s) closed
•
Inlet water pressure low (< 15 psi [1.03 bar])
•
Dirty water filters
Check the water supply cut off, and make sure the water supply valve (when
supplied) is in the correct position. Remove and check the water filter car
-
tridges; replace if dirty.
Faulty cable coming from the multi-port box Inspect the cable assembly at the multi-port box. Replace if necessary.
27206 Motor overload shutdown
Overload setting is lower than specified in the
electrical schematic drawing.
Call Flow Technical Service.
27201 Pump is in E-Stop condition shutdown
Machine (M4c or M2c) is in E-stop condition Follow proper E-stop reset procedure (M4c or M2c).
Problem with safety network Call Flow Technical Service.
27202 Motor starter shutdown
Main circuit breaker has tripped Reset circuit breaker.
•
Faulty soft starter
•
Faulty isolation contactor
Call Flow Technical Service.
FlowSense warning codes
27255 Inlet water high temperature warning
•
Water inlet above 70°F (21°C)
•
Dynamic seal(s) may be damaged
Check inlet water temperature to make sure it is below 70°F.
Install a Minor Maintenance Kit.
Faulty cable coming from the multi-port box
Inspect the cable assembly at the multi-port box. Refer to electrical sche
-
matic. Replace if necessary.
27257 Analog input out of range warning
Thermistor cables disconnected Make sure the cables are connected.
Faulty thermistor(s) Run the Temperature Input Offset Adjustment Routine. If warning persists,
replace thermistors if suspected.
Faulty analog input module
Call Flow Technical Service.
Faulty pump health board