805/805 FC
Users Manual
40
How to Troubleshoot
Table 8 is a list of problems, causes, and corrective actions for the Meter.
Table 8. Troubleshooting
Symptom
Caus
e Corrective Action
Meter does not turn on.
•
The battery voltage is too
low.
•
The battery connection is
loose.
1.
Replace the batteries. See Battery Replacement
on
page 3
8 for more informat
ion.
2.
Ensure the batteries are properly aligne
d and
secured.
3.
If the problem continues, contact the Fluke Servic
e
Cente
r
[1]
for technical support.
Buttons do not operate. Meter
does not operate.
1.
Restart the Meter.
2.
If the problem continues, contact the Fluke Servic
e
Cente
r
[1]
for technical support.
The Meter cannot connect with
the PC.
The USB cable is not
connected correctly.
Correctly connect the USB cable. See USB on page 16 for
more information.
• The USB cable is
damag
ed.
• Chec
k that USB drivers
are in
stalled in
the
PC/Laptop.
1.
Examine the USB cable for any damage.
If you find
damag
e, contact the Fluke Service Center
[1]
for a
repla
cement cabl
e.
2.
Reb
oot the PC.
PC does not see the Meter is
connected.
Reboot the PC.
Error Message: Measurement
invalid. Please hold to surface
for full duration.
The Meter was not held on
the surface for a sufficient
time or with sufficient force.
Push Meter onto test surface until green LED turns on.
Wait until the green LED turns off. See About
Measurements on page 17 for more information.
[1] See How to Contact Fluke on page 1.
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