Always state the serial number of your product, see Product Description (page 11).
The pump runs but the motor protection trips
WARNING:
Always disconnect and lock out power before servicing to prevent unexpected startup.
Failure to do so could result in death or serious injury.
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Cause Remedy
The motor protection is set too low. Set the motor protection according to the data plate and if applicable the
cable chart.
The impeller is difficult to rotate by
hand.
• Clean the impeller.
• Clean out the sump.
• Check that the impeller is properly trimmed.
The drive unit is not receiving full
voltage on all three phases.
• Check the fuses. Replace fuses that have tripped.
• If the fuses are intact, notify a certified electrician.
The phase currents vary, or they are
too high.
Contact the local sales and service representative.
The insulation between the phases
and ground in the stator is defective.
1. Use an insulation tester. With a 1000 V DC megger, check that the
insulation between the phases and between any phase and ground is >
5 megohms.
2. If the insulation is less:
Contact the local sales and service representative.
The density of the pumped fluid is too
high.
Make sure that the maximum density is 1100 kg/m
3
(9.2 lb/US gal)
• Change the impeller, or
• Change to a more suitable pump.
• Contact the local sales and service representative.
There is a malfunction in the overload
protection.
Replace the overload protection.
Always state the serial number of your product, see Product Description (page 11).
The pump delivers too little or no water
WARNING:
Always disconnect and lock out power before servicing to prevent unexpected startup.
Failure to do so could result in death or serious injury.
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Cause Remedy
The impeller rotates in the wrong
direction.
• If it is a 3-phase pump, transpose two phase leads.
• If it is a 1-phase pump:
Contact the local sales and service representative.
Troubleshooting
Flygt 3202 Installation, Operation, and Maintenance Manual 65
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