Chapter 3 Call Features
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3.10 Transferring Calls
During a call, you can transfer the call to another contact. You can use one of two ways:
⚫ Blind Transfer: Transfer a call directly to the third party without consulting.
⚫ Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Topics
Performing a Blind Transfer
Performing an Attended Transfer
Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Press Transfer (XFER) during a call.
2. Do one of the following:
⚫ Enter the number or select a contact from the placed call list you want to transfer to.
⚫ Press Directory (Dir). Select the desired contact from the Directory list.
3. Press TRAN key or XFER to complete the transfer.
Tip: If you are using a handset, the transfer can be completed by hanging up the handset.
Your system administrator can also set your phone to perform attended transfer when using
a Transfer key.
Performing an Attended Transfer
You can transfer a call to another contact after consulting with her/him.
Procedure
1. Press Transfer (Trans) during a call.
2. Do one of the following:
⚫ Enter the number or select a contact from the placed call list you want to transfer to.
⚫ Press Directory (Dir). Select the desired contact from the Directory list.
3. Wait until the third party answers the call, press TRAN key to complete the transfer.
3.11 Conference Calls
The phone supports a 6-way local conference and multi-way network conference. During the
conference, follow these tips:
⚫ Use the handset or a headset if you're in an open environment.
⚫ Mute your microphone when you are not speaking, especially in noisy environments.
⚫ Avoid tapping or rustling papers near the microphone.
⚫ Speak in your normal voice without shouting.
Tip: Check with your system administrator to find out if the local conference is enabled on
your phone.
Topics
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