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SYNC
®
3 TECHNOLOGY INFORMATION BOOK
Table of Contents
Key Resources
owner.ford.com
Remind owners of the interactive
owner support available: Text and
video-based info from feature
overviews to troubleshooting.
In-vehicle Technology Team
To speak to a technology
representative while assisting
customers, call:
1-800-392-3673
(Customers)
Select option 3 for In-vehicle
Technology Team representative
1-877-945-3648
(Dealerships)
Monday – Saturday
8:30 a.m. – 9:00 p.m. (EST)
Sunday
10:30 a.m. – 7:30 p.m. (EST)
Click-to-chat on owner.ford.com
Monday – Saturday
8:30 a.m. – 11:00 p.m. (EST)
Sunday
10:30 a.m. – 11:00 p.m. (EST)
How to Use This Technology
Information Book
.................................... 2
How-to and Information Videos ........ 2
Getting Familiar
Optimize Your Experience .................... 4
SYNC 3 Screens ...................................... 5
Using the Touch Screen ........................ 9
Voice Menus ............................................ 9
Speed-restricted Features ..................10
SYNC 3 Compared With
MyFord Touch
®
.......................................11
Getting Started
Set up Your SYNC 3
Owner Account ...................................... 15
Pair Your Phone .....................................15
Set Home and Work Addresses .........16
Set up Your Digital Media Player ........16
Voice Commands Overview ................ 17
Tips for Using Voice Commands .......19
Owner Support
Registration...........................................20
SYNC 3 Features....................................21
App Catalog ...........................................21
Get Answers ...........................................21
How-to Videos .......................................21
Click-to-Chat.........................................22
Phone
Pairing and Connecting ...................... 23
How to Pair Additional Phones ........23
How to Reverse Pair ............................ 24
Making and Receiving a Call .............25
Siri (iPhone
®
only) ............................... 26
Do Not Disturb ...................................... 26
Privacy .................................................... 27
Sending and Receiving a Text ........... 27
More Phone Features ..........................29
SYNC 911 Assist
®
...................................29
Auto-Download Your Contacts ........ 29
Switch Between Paired Phones .......30
Phone Menu ..........................................30
Phone Voice Commands ..................... 31
Audio
Sources ................................................... 32
Equipped With the Vehicle ................32
Available With What You Bring In ... 32
Set Your Radio Presets ....................... 33
Browse .................................................... 33
HD Radio
TM
Technology ...................... 34
SiriusXM
®
Satellite Radio ................... 35
USB.......................................................... 37
Indexing.................................................. 37
Audio Voice Commands .....................38
Navigation
Navigation System ..............................39
Screen Layout ...................................... 40
Using the Menu ................................... 40
Setting a Destination ..........................41
Using the Search Box .......................... 42
Setting a Waypoint .............................42
Setting Preferences ............................. 43
Saving Home and
Work Addresses ....................................48
Saving a Favorite .................................48
Editing a Favorite ................................. 49
Changing the Keyboard Layout........49
Charge Ports and Range Rings .........50
Navigation Voice Commands ............51
Apps
Voice Access to Mobile Apps ............. 52
How SYNC AppLink
TM
Works ............. 53
Using SYNC AppLink ...........................54
Controlling Apps With Steering
Wheel and Radio Controls ................55
App Catalog ..........................................56
Climate
Setting the Climate ............................. 57
Settings
Overview ................................................58
Sound .....................................................59
Clock........................................................59
Bluetooth
®
............................................ 60
Phone ......................................................61
911 Assist ................................................62
Radio .......................................................62
Media Player (Bluetooth) ..................63
Media Player (USB) ............................63
Navigation .............................................64
Mobile Apps ..........................................64
General ...................................................65
Wi-Fi
®
& Internet..................................66
Vehicle ....................................................66
Display ....................................................68
Voice Control .........................................68
Valet Mode ............................................69
Ambient Lighting .................................69
Multicontour Front Seats
With Active Motion
®
............................70
Trailer Backup Assist ...........................70
EV Info
Charge Settings ..................................... 71
My GO Times .......................................... 71
Charge Profile ....................................... 72
Powerflow ............................................. 73
Charge Port Light Ring Settings ....... 74
Illumination ........................................... 74
Soware Updates
Via USB................................................... 75
Via Wi-Fi................................................. 75
Enable Automatic System Updates .. 75