Solving problems
90
Using the FOXTEL iQ2
Problem Possible cause Suggested solution
The remote control
isn’t working.
Something is between
the remote control and
the FOXTEL iQ2.
Make sure you point the remote control directly at
the FOXTEL iQ2 and that nothing is between it and
the FOXTEL iQ2. The ir receive light on the FOXTEL
iQ2’s front panel should flash each time you press
a FOXTEL remote button.
The batteries are flat
or inserted the wrong
way round.
Check the batteries and replace them if necessary.
You may have pressed
the av button.
If you want to watch digital TV, press FOXTEL on
the remote control to return to viewing FOXTEL.
You can’t use the
FOXTEL remote
control to operate the
FOXTEL iQ2.
You may have pressed
the av button.
If you want to watch digital TV, press FOXTEL on
the remote control to return to viewing FOXTEL.
You’ve forgotten your
PIN.
Call your service provider for advice.
You are having
difficulties using a
FOXTEL interactive
feature, such as
Active or Box Office.
There may be a
problem with your
telephone line.
Check that the telephone lead between the FOXTEL
iQ2 and the telephone point is properly plugged
in. (Always switch the FOXTEL iQ2 off at the power
supply before plugging or unplugging any other
equipment.)
Check that the telephone line is working by picking
up your telephone and listening for the tone.
You cannot find
the programme
you are looking for
when searching
Programmes A-Z.
The programme may
not be listed under the
first word of the title if
the first word is “The”
or “A”.
If the first word of a programm title is “The” or
“A” search the listings using the second word. For
example, to find “The Matrix”search under “M”.
To Next Page
Loading...