Tips for troubleshooting
113
Envelope flaps are not
moistened properly
Felts are soiled / dried out.
Clean sealer (see chapter 10.8.1).
Fill ‘sealit’ sealing liquid (see chapter 10.8.2).
Moistening felt is worn.
Replace rocker with moistening felt (see chapter 10.8.3).
Absorption felt is worn.
Replace absorption felt (see chapter 10.8.3).
Moistening felt incorrectly seated in the rocker.
Correct moistening felt position (see chapter 11.4).
Absorption felt incorrectly seated in the sealer. Surface
is curved.
Check and if necessary correct absorption felt position
in the sealer (see page 106).
… during installation
Blank display Check whether the power cable is plugged in correctly
and the PostBase is turned on.
Delivery is incomplete /
damaged
Do not start operating the PostBase.
Call the service.
Error during installation
procedure
An error message with troubleshooting information
appears.
If necessary:
• Turn off the PostBase (see chapter 4.1). Wait one
minute.
• Turn the PostBase on again.
The installation procedure restarts.
Make sure that the Connection Configuration is set
correctly (see chapter 9.10).
Other errors … If you cannot remedy an error yourself, please call the
service.
Issue Possible cause and remedy
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