25 Locust St, Haverhill, Massachusetts 01830 • Tel: 800/252-7074, 978/374-0761 • FAX: 978/521-1839
e-mail: sales@freqdev.com • Web Address: http://www.freqdev.com
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Model 9002
Warranty & Repair
Warranty
The Model 9002 Instrument is warranted against defects in material and workmanship for a period of one (1) year
from the date of shipment. During the warranty period, Frequency Devices Inc. will, at its option, repair or replace
products that prove to be defective.
For warranty service or repair, all products must be returned to Frequency Devices Inc. after obtaining a return
authorization (RA) number from the factory. Frequency Devices Inc. will pay the shipping charges from and to the
Buyer, except for products returned to FDI from another country. In this case the Buyer shall be responsible for all
shipping charges, duties, and taxes.
Limited Warranty
This warranty shall not apply to defects that are the results of improper use, unauthorized modification or repair, or
improper installation or maintenance.
No other warranty is expressed or implied. Frequency Devices, Inc. specifically disclaims the implied warranties of
merchantability and fitness for a particular purpose.
The remedies provided herein are the Buyer’s sole and exclusive remedies. Frequency Devices Inc. shall not be
liable for any direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any
other legal theory.
Certification
Frequency Devices Inc. certifies that this product met its published specification at the time of shipment from the
factory. Frequency Devices, Inc. further certifies that its calibration measurements are traceable to the United States
national Bureau of Standards, to the extent allowed by the bureau’s calibration facility, and to the calibration facilities
of other International Standards Organization member.
Repair
Frequency Devices, Inc. maintains a repair facility at its factory in Haverhill, Massachusetts which is available for
both in-warranty and non-warranty repair. We suggest that you contact your local FDI representative before taking
steps to return equipment for repair.
Return Authorization
All products being returned to Frequency Devices, Inc. must have a Return Authorization (RA) number. This number
may be obtained by calling Frequency Devices, Inc. before returning the product.
The RA number should be clearly displayed on the outside of the package being returned and should be placed on
all correspondence concerning the instrument.
Frequency Devices, Inc. may refuse to accept shipment and will not be responsible for shipping charges of product
returned without an RA number.
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