© 2023 Flanders Scientic, Inc.
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Troubleshooting Guide
Problem Solution Notes
Image has a heavy green or magenta
cast over DVI
Set DVI Pixel Format selection on Sys-
tem Menu to match your signal format
(RGB or YCbCr)
A heavy green cast to the image typi-
cally means you are feeding the mon-
itor a YCbCr signal, but have the DVI
Pixel Format Selection set to RGB. A
heavy Magenta cast to the image typ-
ically means you are sending RGB to
the monitor, but have DVI Pixel Format
set to YCbCr.
Image has a heavy green or magenta
cast over SDI
Set SDI Format to match your signal
type. This is found at the bottom of the
Video Menu.
FSI monitors detect payload ID, if pres-
ent, and automatically set the monitor
to receive RGB, YCbCr, or XYZ signals
over SDI. However, if payload ID is
missing, incorrect, or corrupt from the
source it may be necessary to manual-
ly select the SDI format to match your
signal type.
Too much video processing delay Use the Fast Mode function to reduce
video processing delay.
Use Progressive, not PsF, signals if
available.
Processing speed in all modes is a set
interval of the frame rate so the higher
your frame rate is the lower your delay
will be in milliseconds. For this reason
if your camera is capable of indepen-
dent recording and monitor out frame
rates a 50 or 60Hz monitor output will
provide the lowest possible delay.
Note that even in fast mode PsF sig-
nals will have more processing delay
than Progressive signals so it is always
preferable to use true progressive, not
PsF, when possible.
The disembedded audio, both on in-
ternal speakers and on the audio mini-
jack output, are delayed by the amount
of video processing time to ensure
proper video/audio sync.
Function button not responding Reload Default Prole
(System Menu > Load Prole > Default)
If you have custom settings selected
that you want to retain please make
sure to take note of those custom
settings or save them to a Prole (1
through 5) for future reference as re-
loading the default prole will reset all
custom settings to factory default.
If a function button is not responding it
is typically because a conicting func-
tion is active. For example if you set a
marker to a function button and enable
the marker, then reassign the marker
function button to a different feature
without turning the marker off rst the
marker will stay on screen and prevent
other functions from being activated.
Avoiding such conicts will prevent the
problem or for a quick solution you can
reload the default prole to clear the
conict.
Rotary knob not responding Disable any active functions. To acti-
vate the Phase rotary knob in SDI set
SDI Hue Adjustment to On from Sys-
tem Menu. Ensure the Lock Chroma/
Bright/Contrast setting is set to Off on
the System .
The Phase knob is locked by default in
SDI as there is no phase to adjust in a
digital component signal. Rotary knobs
may serve secondary purposes (e.g.
Vector Scope Gain) or may be inacces-
sible with certain functions active.