16 Problem Solving
516
Problem Solving
16
116-790
O [Cause] 1. If the operator cancelled printing a document that was
received using the Fax to Mailbox or iFax to Mailbox
feature:
The first set of the document is not stapled.
2. For a cause other than Cause 1:
All the sets of the document are not stapled.
[Remedy] For Cause 1. Manually staple the first set of the document.
Or, do not cancel printing a document that is received
using the Fax to Mailbox or iFax to Mailbox feature.
For Cause 2. Check if the staple position has been
correctly specified, and try printing again.
123-400
O [Cause] Machine malfunction
[Remedy] Turn the machine off and on. If the problem persists,
contact our Customer Support Center.
124-701
O [Cause] The output destination was changed to the center tray due
to the malfunction of the specified Side Tray.
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-702
O [Cause] The output destination was changed to the center tray due
to the malfunction of the specified Finisher tray.
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-704
O [Cause] The output destination was changed to the center tray due
to the malfunction of the specified output tray.
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-709
O [Cause] The document exceeded the maximum number of pages
that can be stapled.
[Remedy] Reduce the number of pages, or cancel the stapling
setting, then try to print again.
133-210
133-211
133-212
133-213
133-214
133-215
133-216
133-217
133-218
133-219
133-220
133-221
133-222
133-223
133-224
O [Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. If the machine conditions are
not improved by performing the relevant remedy, contact
our Customer Support Center.
133-226
O [Cause] An unsupported country code was specified.
[Remedy] Contact our Customer Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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