Trouble during Printing
379
Problem Solving
15
The Print Result is Not What was Expected
If the print result is not what was expected, identify the symptom in the following table
to perform the remedy.
The data has
been sent to the
machine.
The machine is out of
paper.
Load paper in the machine.
No paper is loaded for the
specified paper size.
Load paper of the size specified.
Refer to "Loading Paper" (P.39).
Printing is interrupted by a
copy operation.
Cancel the interrupting operation.
An error occurred in the
machine.
Check the error details and take an
appropriate action.
An Ethernet cable is
connected to the wrong
port.
Check if the Ethernet cable is connected to
the appropriate port (either 10BASE-T/
100BASE-TX port or 10BASE-T/100-
BASE-TX/1000BASE-T port).
Refer to "2 Product Overview" > "Machine
Configuration" in the User Guide.
Symptom Cause Remedy
Outputs are not
stapled.
The Finisher is not installed. The Finisher is required to staple. Install
the Finisher, or change the print option
settings to cancel stapling.
The number of pages to be
stapled exceeds the
maximum number for
stapling.
You cannot staple more than 50 pages.
Reduce the number of pages to 50 or
fewer.
The 2-sided
printing is not
available.
The print page buffer is
insufficient.
Add memory.
The document is
printed on a
different paper
size than
specified.
The document size is
different from the paper size
loaded in the specified tray.
Change the size of paper in the tray, or
change the print option to specify a tray
that contains the correct sized paper.
The image on the
document edges
is missing on the
output.
The image is larger than the
printable area.
Expand the printable area of the machine,
or reduce the image size on the printout.
The printed font
differs from the
font specified on
the computer.
Font replacement is set on
the print driver.
Check the font replacement table.
The font is not standard-
equipped on the machine.
Check the application or print driver
settings.
If the Adobe PostScript 3 Kit (optional) is
being used, download the required fonts.
The printout is
not offset.
The machine does not offer
the Offset feature.
To output offset, the Exit Kit (Exit2 +
OCT2) or the Finisher is required.
Symptom Cause Remedy
Downloaded From ManualsPrinter.com Manuals