Troubleshooting and tips
The printer does not print
Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is switched on and is
online (see the manuals supplied with the printer).
The printer is not connected correctly. ► Check that the cable connecting the notebook and
the printer is connected properly.
The printer driver is faulty or not
correctly installed, or it is the wrong
printer driver.
► Check that the cable connecting the notebook and
the printer is connected properly.
► Check whether the correct printer driver is loaded
(see printer documentation).
The radio connection to a network does not work
Cause Troubleshooting
The ON/OFF switch for the wireless
LAN module is in the "OFF" position.
► Switch the radio component on (see "Switching
wireless LAN on/off
").
The ON/OFF switch for the wireless
LAN module is in the "ON" position.
Nevertheless, the radio connection to
a network does not function.
► Check whether the radio connection is switched on
via the software.
Details are contained in the online help for your wireless LAN software and in the
"Wireless LAN" manual. You can find the “Wireless LAN” manual on your notebook or on
the “Drivers & Utilities” CD/DVD or on our website.
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10600718714, edition 1 63
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