Troubleshooting and tips
No mouse pointer displayed on the screen
Cause
Remedy
The mouse is not correctly connected.
► Shut down your operating system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
► Switch the device off.
► Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
► Make sure that only one mouse is
connected.
► Switch the device on.
Disabled USB ports ► Check in the BIOS Setup whether the used
USB ports are enabled (se e BIOS manual or
manual for the mainboard).
Time and/or date is n ot correct
Cause
Remedy
Time and date are incorrect.
► Set the correct ti
me and date within the
operating syste
m you are using.
or
► Set the correct time and /or date in the
BIOS Setup.
The lithium battery is empty.
► If the time and
date are repeatedly wrong
when you switc
h your device off and then
on, change th
e lithium battery (see the
"System exp
ansions and repairs" manual).
Error mess
ages on the screen
Error messages and their explanations are provided:
• in the technical manual for the mainboard
• in the doc
umentation for the programs used
Installing new software
When installing programs or drivers, important files may be overwritten and modified. To
be able to access the original data in the event of any problems following installation,
you should backup y our hard disk prior to installation.
Fujitsu 41
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