60 - English Troubleshooting and tip
s
Error message/cause Resolution
CMOS battery bad
If the error message occu rs repeatedly, the
buffer battery in the notebook is flat.
► Contact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
► Switch the notebook off.
► Switch the notebook on.
► Pre ss the function key
F2
to a
ccess the
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Load Se
tup Defaults.
► Select OK and press the Enter key.
Extended memory failed at o ffset: xxxx Failing B its:
zzzz zzzz
When testing th e extended memory an error has
resulted at the address xxxx.
► Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive a re incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebook off with the ON/OFF
switch.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an external keyboard:
► Ch eck the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating system n ot found
► Check in th
e BIOS Setup whether your hard
disk has b
een set correctly.
► Make sure th at the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F 2> to S ETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Press the
F1
function k ey to start the
operating system.
► Pre ss the function key
F2
to access the
BIOS Setup.
Previous boot incomplete - Default configuration
used D ue to an error during the previous system
boot, default values were use d for c ertain
settings. Check the settings in the B IO S Setup.
► Press the
F1
function key when prompted
to do s o.
Real time clock error
► Contact your sales outlet or our customer
service centre.
nnnnK S hadow RAM failed a t offset: xxxx Failing
Bits: zzzz
► Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP
► Contact your sales outlet or our customer
service centre.
62 Fujitsu Technology Solutions
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