Fujitsu N7100 Getting Started

18
Appendix A Troubleshooting
A.1 Network Connection
Troubleshooting
■ Checking Basic Network Operation
with a Ping Test
The network connection may be checked by performing
a ping test. For more details on how to perform a ping
test, refer to "Chapter 4 Checking the Network
Connection" (page 16).
Take actions according to the ping results as described
below.
■ Display example
Reply from XXX.XXX.XXX.XXX : bytes=32 time<1ms
TTL=255
Reply from XXX.XXX.XXX.XXX : bytes=32 time<1ms
TTL=255
Reply from XXX.XXX.XXX.XXX : bytes=32 time<1ms
TTL=255
Reply from XXX.XXX.XXX.XXX : bytes=32 time<1ms
TTL=255
■ Details
The response from the ping destination address is
normal.
■ Details
 Communication with the device that is specified as
the ping target is unavailable.
 There may be problems in the hardware transmission
path. For example, the LAN cable may have become
disconnected during the ping test.
■ Action
 The setting of the ping target may be invalid. Check
that the ping target IP address, host name, or FQDN
is correct.
If an IP address that does not exist in the same
segment is specified, the value is shown as "Lost=0
(0% loss)". If an IP address that does not exist in a
different segment is specified, the value is shown as
"Lost=4 (100% loss)".
 The network transmission mode may differ from the
connection target. On the [Network Status] window,
change [Link speed/Duplex mode] from [Auto-
Negotiation] to a fixed mode. This can be changed as
follows:
1. Select [Network Status] under [Check Network
Status].
The [Network Status] window appears.
2. Select a fixed link speed/duplex mode for [Link
Speed/Duplex Mode].
3. Press the [OK] button.
 If there are no problems with the ping target setting
and the network transmission mode, refer to "Failure
to Connect to a Server Using Its IP Address" (page
19) for further solutions.
 Check the connection status of the LAN cable or
replace the LAN cable and try again.
 When connected to a HUB, change the port to which
the LAN cable is connected and try again.
■ Details
 Communication with the device specified as the ping
target is unstable.
 There may be problems in the hardware transmission
path. For example, the LAN cable may have become
disconnected during the ping test.
■ Action
 Check the connection status of the LAN cable or
replace the LAN cable and try again.
 When connected to a HUB, change the port to which
the LAN cable is connected and try again.
 The network transmission mode may differ from the
connection target. On the [Network Status] window,
change [Link speed/Duplex mode] from [Auto-
Negotiation] to a fixed mode. This can be changed as
follows:
1. Select [Network Status] under [Check Network
Status].
The [Network Status] window appears.
2. Select a fixed link speed/duplex mode for [Link
Speed/Duplex Mode].
3. Press the [OK] button.
■ Details
The name-resolution or address-resolution for the
device specified as the ping target may have failed.
The four lines below are shown as a
response from the ping test.
Reply from (destination IP address):
bytes=32 time< (time)ms TTL=(TTL
value)
[Ping statistics] shows
"Lost=4 (100% loss)"
[Ping statistics] shows
"Lost=N (1 to 99% loss)"
"Ping request could not find host
xxxxxxxxx. Please check the name and
try again."

Fujitsu N7100 Specifications

General

Film scanning	No
Color scanning	Yes
Input color depth	- bit
Maximum scan size	216 x 3048 mm
Output color depth	24 bit
ADF scan speed (b/w, A4)	25 ppm
Optical scanning resolution	600 x 600 DPI
Duplex ADF scan speed (b/w, A4)	50 ipm
Black/white scanning color modes	Grayscale, Monochrome
Display	LCD
Scanner type	ADF scanner
Product color	Black
Display diagonal	8.4 \
Display resolution	1024 x 768 pixels
Scan to	E-mail, E-mail Server, Fax, File, FTP
Sensor type	CIS
Scan file formats	JPG, PDF, TIFF
Daily duty cycle (max)	400 pages
Supported network protocols	TCP/IP(IPv4 / IPv6), DNS, DHCP, SMTP, SMB, LDAP, NTP, FTP, HTTP, SNMP
Auto document feeder (ADF) input capacity	50 sheets
Maximum scan area (ADF)	216 x 355.6 mm
Minimum scan area (ADF)	50.8 x 50.8 mm
ISO A-series sizes (A0...A9)	A4, A5, A6, A8
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Plain paper, Plastic Card, Post Card(JPN), Thick paper, Thin paper
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	40 - 209 g/m²
USB version	2.0
Standard interfaces	Ethernet, USB 1.1, USB 2.0
Input voltage	100-240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (standby)	1 W
Power consumption (typical)	38 W
Power consumption (PowerSave)	2 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	RoHS, ENERGY STAR
Bundled software	Scanner Central Admin Server
Ethernet LAN data rates	10, 100, 1000 Mbit/s

Weight and Dimensions

Depth	232 mm
Width	300 mm
Height	172 mm
Weight	6000 g